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features
design
support

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Write a Review

Description

In today's world, patients seek seamless digital interactions across various aspects of their lives. By utilizing athenahealth’s patient engagement solutions, healthcare providers can enhance the patient experience while simultaneously alleviating the administrative burden on their practice through automated messaging, appointment reminders, and more. The user-friendly patient portal allows individuals to conveniently book appointments, fill out forms, and process co-payments online at their leisure. This streamlined approach not only simplifies scheduling and payment for patients but also leads to a decrease in no-shows and boosts revenue collection for healthcare providers. By enabling meaningful connections between patients and providers, athenaTelehealth offers a safe and secure alternative to traditional office visits, facilitating effective care management. Moreover, our patient engagement services can significantly reduce no-show rates, potentially leading to a 4% improvement in appointment attendance, ultimately contributing to a more efficient practice. Embracing these tools can transform the way healthcare is delivered, ensuring that both patients and providers benefit from enhanced accessibility and communication.

Description

Enhance essential patient care while ensuring your practice maintains an optimal schedule density through HIPAA-compliant telehealth consultations. athenaTelehealth provides a fluid experience for patients by leveraging the existing email and text messaging systems of athenaNet, which facilitates communication. The integrated workflows are designed to minimize disruptions within your practice, and the seamless connection with athenaNet simplifies the billing process significantly. This embedded telehealth solution is user-friendly for both patients and providers alike, making virtual visits straightforward and effective. Discover the experience of an athenaTelehealth appointment firsthand. Transition away from isolated IT systems and gain access to valuable clinical and financial data throughout the entire healthcare spectrum. Become part of a data-driven healthcare network that not only enhances patient outcomes but also bolsters business revenues. Our versatile cloud-based and on-premises offerings yield tangible financial and clinical improvements for healthcare organizations, regardless of their size or focus. This might explain why our leading clients consistently outperform industry benchmarks, showcasing the effectiveness of our solutions in real-world applications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DocSpera No 
Reputation.com Yes 
Tellescope No 

Integrations

DocSpera Yes 
Reputation.com No 
Tellescope Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

athenahealth

Founded

1997

Country

United States

Website

www.athenahealth.com/solutions/patient-engagement

Vendor Details

Company Name

athenahealth

Founded

1997

Country

United States

Website

www.athenahealth.com/solutions/telehealth-services

Product Features

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging No 
E-Prescribing No 
For Medical Purposes No 
HIPAA Compliant No 
Multi-Provider Practice No 
Online Forms No 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

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