Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Zoom Visitor Management serves as a comprehensive solution for visitor registration and check-in within Zoom Spaces, allowing organizations to pre-register guests, gather visitor information, and streamline the arrival process via email, QR codes, or on-site kiosks. This system enables hosts to receive notifications about guest arrivals through Zoom chat or email while also offering alerts through platforms like Slack and Microsoft Teams. Administrators have the capability to oversee various visitor types, manage invitations and locations via the Zoom web portal, monitor visitor activity, and generate downloadable reports. Additionally, the service includes features for creating and printing digital badges, capturing visitor photos, and tracking the delivery of mail and packages. Employees can conveniently manage invitations using the Zoom mobile app, whereas visitors can complete their registration and check-in either through invitation links or kiosks. Ultimately, this solution is tailored for organizations that oversee guests, contractors, deliveries, and various workplace arrivals across multiple office venues, enhancing the efficiency and organization of visitor management. With its user-friendly interface and robust features, Zoom Visitor Management simplifies the entire visitor experience from start to finish.
Description
friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations.
Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience.
Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning.
Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Teams
Yes
HubSpot CRM
No
Microsoft Entra ID
No
Microsoft Outlook
No
Slack
Yes
Zoom
Yes
Zoom Workplace
Yes
Zoom Workspace Reservation
Yes
Integrations
Microsoft Teams
Yes
HubSpot CRM
Yes
Microsoft Entra ID
Yes
Microsoft Outlook
Yes
Slack
No
Zoom
No
Zoom Workplace
No
Zoom Workspace Reservation
No
Pricing Details
$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.
Free Trial
No
Free Version
No
Pricing Details
$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
www.zoom.com/en/products/visitor-management/
Vendor Details
Company Name
friendlyway
Founded
1998
Country
USA, Germany
Website
www.friendlyway.com/visitor-management-solution/
Product Features
Visitor Management
Alerts/Notifications
No
Badge Management
No
Document Management
No
ID Scan
No
Pre-Registration
No
Registration Management
No
Self Check-in
No
Visitor Tracking
No
Watch List
No
Product Features
Visitor Management
Alerts/Notifications
Yes
Badge Management
Yes
Document Management
Yes
ID Scan
Yes
Pre-Registration
Yes
Registration Management
Yes
Self Check-in
Yes
Visitor Tracking
Yes
Watch List
Yes