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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Zoom Visitor Management serves as a comprehensive solution for visitor registration and check-in within Zoom Spaces, allowing organizations to pre-register guests, gather visitor information, and streamline the arrival process via email, QR codes, or on-site kiosks. This system enables hosts to receive notifications about guest arrivals through Zoom chat or email while also offering alerts through platforms like Slack and Microsoft Teams. Administrators have the capability to oversee various visitor types, manage invitations and locations via the Zoom web portal, monitor visitor activity, and generate downloadable reports. Additionally, the service includes features for creating and printing digital badges, capturing visitor photos, and tracking the delivery of mail and packages. Employees can conveniently manage invitations using the Zoom mobile app, whereas visitors can complete their registration and check-in either through invitation links or kiosks. Ultimately, this solution is tailored for organizations that oversee guests, contractors, deliveries, and various workplace arrivals across multiple office venues, enhancing the efficiency and organization of visitor management. With its user-friendly interface and robust features, Zoom Visitor Management simplifies the entire visitor experience from start to finish.

Description

friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations. Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience. Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning. Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Teams Yes 
HubSpot CRM No 
Microsoft Entra ID No 
Microsoft Outlook No 
Slack Yes 
Zoom Yes 
Zoom Workplace Yes 
Zoom Workspace Reservation Yes 

Integrations

Microsoft Teams Yes 
HubSpot CRM Yes 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Slack No 
Zoom No 
Zoom Workplace No 
Zoom Workspace Reservation No 

Pricing Details

$20/user/year
Visitor Management costs $20/user/year. It is also included at no additional cost with Zoom Workplace Enterprise plans.
Free Trial No 
Free Version No 

Pricing Details

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Zoom Communications

Founded

2011

Country

United States

Website

www.zoom.com/en/products/visitor-management/

Vendor Details

Company Name

friendlyway

Founded

1998

Country

USA, Germany

Website

www.friendlyway.com/visitor-management-solution/

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

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