Average Ratings 0 Ratings
Average Ratings 2,944 Ratings
Description
Zoom Hub serves as a cloud-driven tool for file sharing and content management within the Zoom Workplace platform, offering users and teams a centralized location to discover, organize, generate, and distribute various Zoom-related materials such as meeting recordings, summaries, documents, whiteboards, clips, and data tables. With its user-friendly features, individuals can efficiently search and filter assets, categorize them into folders, and browse files associated with meetings, as well as access items shared by collaborators or that they own. Additionally, Zoom Hub enables quick actions like sharing, copying, renaming, and deleting files, and it can initiate workflows for creating assets in Zoom Canvas, Whiteboard, Clips, and other content types. This feature is accessible through both the Zoom web portal and the Zoom desktop application, catering to users who frequently use Zoom and seek a unified workspace for their files and meeting materials. Moreover, access to Zoom Hub is included with Zoom accounts, though it may vary based on account type, industry, and specific feature availability, making it a versatile option for enhancing productivity and collaboration within the Zoom ecosystem.
Description
Zoom Phone is a cloud-based VoIP phone system designed to help businesses manage voice communications, employee collaboration, and customer calls. The platform combines business calling, SMS messaging, voicemail, video conferencing, and team chat within the Zoom Workplace environment. Users can make and receive calls through desktop applications, mobile devices, web-connected systems, and supported physical desk phones. Its call management capabilities include multi-level auto attendants, call queues, call transfers, forwarding, shared lines, and customizable business hours. Built-in AI features generate call summaries, identify action items, prioritize voicemails, and provide contextual assistance during conversations. Zoom Virtual Agent Receptionist adds conversational AI capabilities for answering business questions, booking appointments, and routing callers based on their needs. Call monitoring and reporting tools provide visibility into call volumes, usage patterns, connection quality, and employee communication activity. Zoom Phone integrates with Salesforce, Microsoft Teams, Google Workspace, and other business applications to connect calling activities with existing workflows. Its centralized administration tools support phone number management, device provisioning, user permissions, call recording policies, and communication security across distributed organizations.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Zoom Whiteboard
Yes
ACES
No
Attention
No
Avoma
No
Edular
No
Freshservice
No
IR Collaborate
No
InteractionSync
No
Maximizer CRM
No
Nectar DXP
No
Integrations
Zoom Whiteboard
Yes
ACES
Yes
Attention
Yes
Avoma
Yes
Edular
Yes
Freshservice
Yes
IR Collaborate
Yes
InteractionSync
Yes
Maximizer CRM
Yes
Nectar DXP
Yes
Pricing Details
$0
Zoom Hub is included with Zoom Workplace Basic at no charge and is also included with paid Zoom Workplace plans. Hub has no separate price; feature availability may vary by customer vertical, account, and license.
Free Trial
No
Free Version
Yes
Pricing Details
$10.50/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
www.zoom.com/en/products/hub/
Vendor Details
Company Name
Zoom Communications
Founded
2011
Country
United States
Website
zoom.com
Product Features
File Sharing
Audit Trail
No
Chat / Messaging
No
Collaboration
No
Document Management
No
Drag & Drop
No
Electronic Signature
No
Encryption
No
File Synchronization
No
Search
No
User Management
No
Version Control
No
Workflow Management
No
Product Features
Business Phone Systems
Call Logging
Yes
Call Monitoring
Yes
Call Recording
Yes
Call Routing
Yes
Employee Directory
Yes
IVR / Voice Recognition
Yes
Mobile Access
Yes
Virtual Call Center
No
Web Conferencing
Yes
Business VoIP
Call Parking
Yes
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Unified Communications
Yes
Voice Quality Enhancement
Yes
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
Yes
SIP Trunking
Yes
Virtual Extensions
Yes
Web Conferencing
Yes
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
