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Average Ratings 19 Ratings

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features
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support

Description

Zoho FSM is the one-stop field service platform that caters to the needs of service businesses, manufacturers, and contractors. It optimizes everyday tasks, increases productivity on the field, and systemizes back-end operations. Zoho FSM helps process service requests efficiently with advanced work order management. It simplifies sending cost estimates and creating work orders. The ideal resource can be chosen and scheduled on the Dispatch Console with Gantt charts, map view, and live location tracking. Zoho FSM enables businesses to manage large, diverse teams with efficient workforce management and distinct user profiles. The Zoho FSM mobile app is available for Android and iOS. It lets field agents log timesheets, share notes and images, create service reports, and take up follow-up jobs. Zoho FSM allows branded invoice creation on the web and mobile app. Powered by the Zoho Finance Suite, it supports multiple currencies, region-specific taxes, and online payment gateways.  Zoho FSM is customizable to suit different industries. It also integrates with Zoho CRM and Zoho Inventory for sales and stock management. Beyond this, it supports REST APIs for third-party integrations.

Description

Zoho Survey is a flexible cloud-based tool designed to simplify creating surveys and questionnaires. With over 300 templates, 25 question types, and an intuitive drag-and-drop interface, it caters to businesses of all sizes looking to streamline data collection and experience management. Enhance surveys with features like skip logic, piping, scoring, multilingual support, and white-labeling to match your brand. Distribute surveys easily via email, social media, QR codes, links, or offline methods. Powerful reporting tools, including cross-tab analysis and sentiment insights, help turn feedback into actionable results. Zoho Survey integrates effortlessly with Zoho apps, Salesforce, PowerBI, Zapier and other platforms, while Survey Panels let you target specific groups. Built-in security features, including SSL encryption and password protection, keep your data safe and secure. Whether you’re capturing customer feedback, improving employee engagement, or gathering data for smarter decisions, Zoho Survey provides a reliable and versatile solution. Try it today!

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
Zoho CRM Yes 
Zoho Flow Yes 
Google Sheets No 
KonnectzIT No 
Microsoft Power BI No 
Slack No 
Tableau No 
Twilio No 
Workato No 
Zoho Analytics No 
Zoho Campaigns No 
Zoho Commerce No 
Zoho Desk Yes 
Zoho Directory No 
Zoho Marketing Automation No 
Zoho RPA No 
Zoho SalesIQ No 
Zoho Sheet No 

Integrations

Zapier Yes 
Zoho CRM Yes 
Zoho Flow Yes 
Google Sheets Yes 
KonnectzIT Yes 
Microsoft Power BI Yes 
Slack Yes 
Tableau Yes 
Twilio Yes 
Workato Yes 
Zoho Analytics Yes 
Zoho Campaigns Yes 
Zoho Commerce Yes 
Zoho Desk No 
Zoho Directory Yes 
Zoho Marketing Automation Yes 
Zoho RPA Yes 
Zoho SalesIQ Yes 
Zoho Sheet Yes 

Pricing Details

$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$10.00/month/user
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/fsm/

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/survey/

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database Yes 
Dispatch Management Yes 
For Builders Yes 
For Electricians Yes 
For Field Service Businesses Yes 
For HVAC Yes 
For Plumbers Yes 
For Roofers Yes 
Invoicing Yes 
Job Tracking Yes 
Payments Yes 
Quoting Yes 
Reporting Yes 
Scheduling Yes 
Time Tracking Yes 

Product Features

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection Yes 
Paper Survey No 
Question Branching Yes 
Question Library No 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Alternatives

FSM Grid Reviews

FSM Grid

FSM Global

Alternatives