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Description
Zoho FSM is the one-stop field service platform that caters to the needs of service businesses, manufacturers, and contractors. It optimizes everyday tasks, increases productivity on the field, and systemizes back-end operations.
Zoho FSM helps process service requests efficiently with advanced work order management. It simplifies sending cost estimates and creating work orders. The ideal resource can be chosen and scheduled on the Dispatch Console with Gantt charts, map view, and live location tracking. Zoho FSM enables businesses to manage large, diverse teams with efficient workforce management and distinct user profiles.
The Zoho FSM mobile app is available for Android and iOS. It lets field agents log timesheets, share notes and images, create service reports, and take up follow-up jobs.
Zoho FSM allows branded invoice creation on the web and mobile app. Powered by the Zoho Finance Suite, it supports multiple currencies, region-specific taxes, and online payment gateways.
Zoho FSM is customizable to suit different industries. It also integrates with Zoho CRM and Zoho Inventory for sales and stock management. Beyond this, it supports REST APIs for third-party integrations.
Description
Zoho Marketing Plus is an all-in-one marketing platform built for teams that want to manage campaigns, collaboration, and performance measurement from a single system. Instead of using separate tools for email, social media, automation, events, and analytics, marketing teams can run all major activities within one unified workspace.
The platform supports omnichannel campaign execution across email, social media, SMS, webinars, surveys, landing pages, and both online and offline events. A centralized dashboard provides real-time insights into campaign performance, marketing ROI, budgets, and expenses, helping teams make data-driven decisions without relying on multiple reporting tools.
Zoho Marketing Plus also focuses heavily on collaboration and operational visibility. Teams can manage multiple brands, define user roles, plan campaigns using project management boards, assign tasks, and track progress end to end. Marketing assets such as creatives, documents, and videos are stored in a shared library, ensuring consistency across campaigns.
With built-in contact management and marketing automation, teams can personalize customer journeys, automate workflows, and deliver consistent experiences across touchpoints. The platform is suited for organizations that want tighter alignment between planning, execution, and measurement while reducing operational complexity in marketing operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Bigin by Zoho CRM
Yes
WhatsApp
Yes
Zapier
Yes
Zoho Books
Yes
Zoho CRM
Yes
Zoho Desk
Yes
Zoho Flow
Yes
Zoho Inventory
Yes
Zoho Invoice
Yes
Zoho Marketing Automation
No
Integrations
Bigin by Zoho CRM
No
WhatsApp
No
Zapier
No
Zoho Books
No
Zoho CRM
No
Zoho Desk
No
Zoho Flow
No
Zoho Inventory
No
Zoho Invoice
No
Zoho Marketing Automation
Yes
Pricing Details
$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free, Standard and Professional and Premium editions available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$25 per month
Zoho Marketing Plus offers a paid plan starting at just $25 per month. You can also try the product with a 15-day free trial
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/fsm/
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/marketingplus/
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
Product Features
Brand Management
Approval Process Control
Yes
Artwork Management
No
Asset Management
Yes
Change Management
Yes
Fulfillment Distribution
No
Project Management
Yes
Campaign Management
Channel Management
Yes
Contact Database
Yes
Email Marketing
Yes
Event Triggered Actions
Yes
Lead Management
Yes
Multi-Campaign
Yes
Marketing Analytics
A/B Testing
Yes
Campaign Management
Yes
Channel Attribution
Yes
Customer Journey Mapping
Yes
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
Yes
ROI Tracking
Yes
Social Media Metrics
Yes
Website Analytics
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
Yes
Content / Blogging Platform
Yes
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
Yes
Search Marketing
Yes
Segmentation
Yes
Social Marketing
Yes
Website Visitor Tracking
Yes
