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Description
Zoho Directory, a cloud-based platform for identity and access management, is designed to streamline authentication and authorization. It also simplifies user management. Single Sign-On (SSO), which allows employees to access multiple apps with a single set credentials, enhances security and user convenience. Multi-Factor Authentication is supported by the platform, adding an additional layer of protection from unauthorized access. Device authentication provides secure access to applications and devices. Employees can use the same credentials on all platforms. Zoho Directory offers robust provisioning capabilities, which allow IT administrators to create user profiles for various applications from the platform. This reduces the time spent on repetitive work. Directory stores facilitate integration with existing directories such as Microsoft Active Directory or Azure AD.
Description
Zoho FSM is the one-stop field service platform that caters to the needs of service businesses, manufacturers, and contractors. It optimizes everyday tasks, increases productivity on the field, and systemizes back-end operations.
Zoho FSM helps process service requests efficiently with advanced work order management. It simplifies sending cost estimates and creating work orders. The ideal resource can be chosen and scheduled on the Dispatch Console with Gantt charts, map view, and live location tracking. Zoho FSM enables businesses to manage large, diverse teams with efficient workforce management and distinct user profiles.
The Zoho FSM mobile app is available for Android and iOS. It lets field agents log timesheets, share notes and images, create service reports, and take up follow-up jobs.
Zoho FSM allows branded invoice creation on the web and mobile app. Powered by the Zoho Finance Suite, it supports multiple currencies, region-specific taxes, and online payment gateways.
Zoho FSM is customizable to suit different industries. It also integrates with Zoho CRM and Zoho Inventory for sales and stock management. Beyond this, it supports REST APIs for third-party integrations.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Bigin by Zoho CRM
Yes
Zoho Books
Yes
Zoho CRM
Yes
Zoho Desk
Yes
Zoho Flow
Yes
Zoho Inventory
Yes
Zoho Invoice
Yes
Atlassian Insight
Yes
ClickTime
Yes
Enplug DisplayOS
Yes
Integrations
Bigin by Zoho CRM
Yes
Zoho Books
Yes
Zoho CRM
Yes
Zoho Desk
Yes
Zoho Flow
Yes
Zoho Inventory
Yes
Zoho Invoice
Yes
Atlassian Insight
No
ClickTime
No
Enplug DisplayOS
No
Pricing Details
$1.70/user/month
Free Trial
No
Free Version
Yes
Pricing Details
$30 per month
Appointment-based pricing.
Free, Standard and Professional and Premium editions available.
Free, Standard and Professional and Premium editions available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/directory/
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/fsm/
Product Features
Authentication
Biometric
Yes
Credential Management
Yes
Knowledge-Based Authentication
No
Mobile Authentication
Yes
Multifactor Authentication
Yes
Out-of-Band Authentication
No
Policy Management
No
Self Service Portal
Yes
Single Sign On
Yes
Social Sign On
Yes
Single Sign On
Biometric
Yes
Credential Management
Yes
Identity Federation
No
Multifactor Authentication
Yes
Password Management
Yes
Policy Management
No
Social Sign On
Yes
User Management
Yes
User Provisioning and Governance
Access Governance
Yes
Access Verification Workflow
Yes
Audits / Reports
Yes
Automatic Provisioning / Deprovisioning
Yes
Delegated Access Authorization
No
Identity Synchronization
No
Lifecycle Management
Yes
Multi-Factor Authentication (MFA)
Yes
Password Management
Yes
Policy Enforcement
No
Single Sign-On (SSO)
Yes
User Self-Service
No
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
