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Description
Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.
Description
Zoho Thrive, a performance-based platform for marketing, helps you increase sales and customer profitability. Create brand awareness, improve engagement rates, strengthen customer relationships, and reap the rewards of advocates with one central platform. Increase brand awareness among a large audience. Use affiliates who are trusted to increase brand awareness and new customer growth. Keep new customers interested in your brand. Create engagement activities that are tailored to your customers. Find out what your customers are saying about your brand. Use regular feedback from customers to improve your service. Motivate your loyal customers to spread positive word of mouth about your business. This will increase product exposure and help you build credibility with prospective customers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Aircall
Yes
Bigin by Zoho CRM
No
CallHippo
Yes
DigitAll
Yes
GetResponse
Yes
Google Workspace
Yes
Microsoft 365
Yes
Microsoft Outlook
Yes
Microsoft Word
Yes
MyRepChat
Yes
Integrations
Aircall
No
Bigin by Zoho CRM
Yes
CallHippo
No
DigitAll
No
GetResponse
No
Google Workspace
No
Microsoft 365
No
Microsoft Outlook
No
Microsoft Word
No
MyRepChat
No
Pricing Details
$60.00 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
$29
Zoho Thrive offers flexible pricing plans designed to support businesses of all sizes in building and managing loyalty programs. It includes a free plan suitable for small teams starting out with essential loyalty features. For growing businesses, paid plans, Standard and Ultimate, provide higher reward redemption limits, advanced integrations, VIP rewards, and expanded user access to help scale customer engagement and brand loyalty.
Pricing is transparent and competitive, with monthly and annual billing options to fit different budgets. Businesses can choose a plan based on their customer base and program complexity, and upgrade as they grow. All plans include core capabilities like points-based rewards, review management, real-time tracking, and customizable widgets. A 15-day free trial is available to explore all the premium features with no credit card required.
Pricing is transparent and competitive, with monthly and annual billing options to fit different budgets. Businesses can choose a plan based on their customer base and program complexity, and upgrade as they grow. All plans include core capabilities like points-based rewards, review management, real-time tracking, and customizable widgets. A 15-day free trial is available to explore all the premium features with no credit card required.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/crm/crmplus
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/thrive/
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
No
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
White Label
No
