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Average Ratings 7 Ratings
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Description
Your clients deserve an enhanced interaction. Zoho CRM Plus serves as a comprehensive customer experience platform that enables you to provide outstanding service to every client throughout their journey, turning them into loyal advocates for your brand. Connect with customers through various channels at every phase of their lifecycle. Achieve the right context across different platforms and receive real-time updates. Streamline discussions among multiple teams within a single conversation thread. A superior customer experience starts with aligning all teams and ensuring that customers remain the focal point of all activities. Zoho CRM Plus integrates your marketing, sales, and support teams, equipping them with essential tools to achieve this goal. Collaborate effectively across all teams by utilizing Zia, Zoho's AI-driven voice assistant, which aids in forecasting business trends, recommending optimal times to reach out to customers, analyzing email and ticket sentiments, and offering insightful business dashboards. With these capabilities, you can not only enhance customer satisfaction but also foster long-lasting relationships that benefit your organization.
Description
Zoho People is an affordable, on-demand HR software that helps companies of all sizes create happier employees. Zoho People gives businesses the tools they need to manage their most valuable asset. It includes employee onboarding, attendance management and time tracking. There are also appraisal tools. It also allows business users to manage all their benefits and HR programs from one place.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Acrobat Sign
Yes
Xoxoday
Yes
Zapier
Yes
Bucketlist Rewards
No
COZYROC SSIS+ Suite
Yes
Flexopus
No
Google Workspace
Yes
Infizo Desk
No
Learn Amp
No
MeetMinutes
Yes
Integrations
Adobe Acrobat Sign
Yes
Xoxoday
Yes
Zapier
Yes
Bucketlist Rewards
Yes
COZYROC SSIS+ Suite
No
Flexopus
Yes
Google Workspace
No
Infizo Desk
Yes
Learn Amp
Yes
MeetMinutes
No
Pricing Details
$60.00 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
Zoho People offers flexible monthly and annual subscription plans to suit businesses of all sizes. You can compare features across plans and choose the option that best fits your organization's HR needs.
For the latest pricing details, please visit the Zoho People Pricing page.
For the latest pricing details, please visit the Zoho People Pricing page.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/crm/crmplus
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/people/
Product Features
Customer Engagement
Analytics
Yes
Churn Management
Yes
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
Yes
Live Chat
Yes
Video Content
Yes
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
Yes
Experience Management
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Product Features
Attendance Tracking
Absence Management
Yes
Calendar Management
No
Employee Scheduling
Yes
Employee Time Clock
Yes
FMLA Tracking
No
Overtime Tracking
No
Reporting/Analytics
Yes
Self Service Portal
Yes
Time Tracking
Yes
Timesheets
Yes
Vacation / Leave Tracking
Yes
Employee Scheduling
Appointment Management
No
Automated Scheduling
Yes
Calendar Management
No
Employee Database
Yes
Group Scheduling
Yes
Messaging
Yes
Mobile Access
Yes
Payroll Management
Yes
Reporting/Analytics
Yes
Resource Management
Yes
Schedule Distribution
Yes
Scheduling
Yes
Shift Scheduling
Yes
Shift Swapping
Yes
Time Clock
Yes
Time Tracking
Yes
Vacation / Leave Tracking
Yes
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
Yes
Attendance Management
Yes
Benefits Management
Yes
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
Yes
Employee Lifecycle Management
Yes
Onboarding
Yes
Payroll Management
No
Performance Management
Yes
Recruiting Management
Yes
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
Yes
Timesheets
Yes
Training Management
Yes
Performance Management
360 Degree Feedback
Yes
Compensation Management
No
Custom Rating Scales
Yes
Customizable Templates
Yes
Individual Development Plans
No
On-going Performance Tracking
Yes
Peer Appraisals
Yes
Review Cycle Tracking
Yes
Self Service Portal
Yes
Self-Appraisals
Yes
Skills Assessments
Yes
Weighted Performance Measures
No
Time Clock
Biometric Recognition
Yes
Hourly Employee Tracking
No
Messaging
Yes
Mobile Access
Yes
Online Punch Card
Yes
Payroll Management
Yes
Punch card
Yes
Reporting/Analytics
Yes
Salaried Employee Tracking
Yes
Sick Leave Tracking
Yes
Vacation / Leave Tracking
Yes
Workstation Tracking
No
Time Tracking
Automatic Time Capture
No
Billable & Non-Billable Hours
No
Billing & Invoicing
No
Employee Database
Yes
Expense Tracking
No
Mobile Time Tracking
Yes
Multiple Billing Rates
No
Offline Time Tracking
No
Online Time Tracking
No
Overtime Calculation
No
Time per Project Reporting
No
Timesheet Management
Yes
Vacation / Leave Tracking
Yes
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
Yes
Labor Projection
No
Performance Appraisal
Yes
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
No
Time & Attendance
Yes
Variable Workforce
No
