Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ZestChat is an advanced AI chat solution designed for contemporary SaaS teams, focusing on enhancing sales conversion and customer support. This innovative tool transforms unidentified website visitors into potential leads via its round-the-clock sales qualification, comprehensive knowledge absorption, and immediate human intervention when necessary. Among its key features are multi-level routing, synchronization with custom CRMs, real-time detection of visitor intent, and clear, straightforward pricing that users can rely on. Additionally, ZestChat empowers teams to efficiently manage customer interactions, thereby streamlining the sales process and improving overall user experience.
Description
eGain Chat™ provides the capability to deliver immediate chat support to individuals visiting your website. Representatives can communicate through text, share files, direct users to web pages, and provide knowledge base resources to effectively address inquiries in both proactive and reactive manners. Consistently rated as the top choice by industry analysts, it has been instrumental in revolutionizing customer support interactions for businesses for over ten years. This live chat solution is a core component of eGain's comprehensive customer engagement software suite, ensuring smooth integration with other applications focused on social interaction, web experience, and contact center functionalities within the suite. When paired with supporting products, eGain Chat opens up limitless possibilities for enhancing both sales and service experiences. By optimizing the chat experience, businesses can foster stronger relationships with their customers and create a more engaging online environment.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Boost.ai
No
Majesco
No
NovelVox Agent Accelerator
No
UniAgent
No
Integrations
Boost.ai
Yes
Majesco
Yes
NovelVox Agent Accelerator
Yes
UniAgent
Yes
Pricing Details
$19/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Adstim Studio
Founded
2026
Country
United States
Website
zestchat.adstim.net
Vendor Details
Company Name
eGain
Founded
1997
Country
United States
Website
www.egain.com/products/live-chat-software/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes