Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
Description
phpBB is a complimentary flat-forum bulletin board software that can facilitate communication within a group or serve as the backbone of your entire website. It boasts a vast array of user-generated extensions and a styles database filled with numerous style and image packages, allowing you to design a highly distinctive forum in just a few minutes. No other bulletin board software matches its extensive features while still prioritizing performance and user-friendliness. Additionally, phpBB is entirely free of charge, making it accessible to everyone. We encourage you to give it a try today. Should you have any inquiries, please feel free to visit our Community Forum, where both our staff and fellow community members are eager to help with anything from software setup to personalized code modifications. Discover the full potential of phpBB and start enhancing your online community experience.
API Access
Has API
No
API Access
Has API
No
Integrations
AFS Analytics
No
ArrowChat
No
Campaign Monitor
Yes
Chatroll
No
Chatwee
No
Cherokee
No
Dianahost
No
Flarum
No
KeyCAPTCHA
No
Mermaid Chart
No
Integrations
AFS Analytics
Yes
ArrowChat
Yes
Campaign Monitor
No
Chatroll
Yes
Chatwee
Yes
Cherokee
Yes
Dianahost
Yes
Flarum
Yes
KeyCAPTCHA
Yes
Mermaid Chart
Yes
Pricing Details
$9 per agent per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Vendor Details
Company Name
phpBB
Founded
2000
Website
www.phpbb.com
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Community
Content Management
No
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
Yes
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No