Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
Description
bbPress is a forum software developed by the WordPress community that emphasizes a streamlined user experience. Have you ever encountered frustration with forum or bulletin board software that was either sluggish or burdened with unnecessary features? With its core focus on simplicity, adaptability, robust integration with WordPress, adherence to web standards, and impressive speed, bbPress aims to offer a more efficient solution. The goal is to keep the software lightweight while still enabling impactful extensions through WordPress’s vast plugin ecosystem. So, what does this all translate to? bbPress is an efficient tool, built to tackle any challenge you present to it. Every aspect of its code is crafted with these core values, so if they resonate with you, consider getting involved! As an open-source project licensed under the GPL, bbPress thrives thanks to the dedication of countless contributors and supporters from around the globe. Contributions, whether in the form of patches or requests for comments, are not only welcomed but also celebrated, creating an active and collaborative community around the software.
API Access
Has API
No
API Access
Has API
No
Integrations
ARMember
No
Campaign Monitor
Yes
EqualWeb
No
FastWebHost
No
Memberful
No
Okta
Yes
Prosopo CAPTCHA
No
Quaeris
Yes
Slack
Yes
Sunshine Conversations
Yes
Integrations
ARMember
Yes
Campaign Monitor
No
EqualWeb
Yes
FastWebHost
Yes
Memberful
Yes
Okta
No
Prosopo CAPTCHA
Yes
Quaeris
No
Slack
No
Sunshine Conversations
No
Pricing Details
$9 per agent per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Vendor Details
Company Name
bbPress
Founded
2004
Country
United States
Website
bbpress.org/forums/
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No