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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Zed-Service™, a world-class CRM software for customer service, offers intelligent reporting and an analytics dashboard. Zed-Service™, a service management software that is scalable, allows you to keep up with industry growth. Automate your operations and improve after-sales services. Handle field services and warranty management from one platform. Zed-Service™, is primarily for industries that require after-sales service or repair management. To improve profitability and brand image, processes like on-site service, walk-in service, and Return-to–Bench (RTB), can be streamlined easily.

Description

Avanta is a B2B commerce platform that prioritizes ERP integration for manufacturers, industrial firms, and wholesalers. This innovative platform is tailored to address intricate B2B workflows, seamlessly linking digital sales, service, and after-sales operations directly to the ERP system. Differentiating itself from standard e-commerce platforms, avanta comes equipped with a robust suite of B2B functionalities right from the start, enabling businesses to enhance critical sales and customer support processes without the need for extensive customization. Furthermore, it is an open-source solution that can be implemented as SaaS, in the cloud, or on-premises. Primarily catering to mid-market and enterprise-level companies, avanta is especially beneficial in sectors like mechanical engineering, plant engineering, tooling, chemicals, industrial components, and packaging. The platform boasts a wide array of features, including B2B online shops, customer and service portals, PunchOut integrations (OCI / cXML), spare parts solutions, mobile applications, IoT automation, as well as integrated AI capabilities and bots, making it a comprehensive choice for businesses aiming to streamline their operations. Overall, avanta provides a holistic approach to B2B commerce, enabling companies to thrive in an increasingly digital marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Akeneo PIM No 
Contentserv No 
HubSpot CRM No 
Informatica Data as a Service No 
Lobster_data No 
Microsoft Dynamics 365 Business Central No 
Oracle API Management No 
Pimcore No 
Proalpha No 
SAP Business One No 
SAP CRM No 
SAP ERP No 
SAP S/4HANA No 
Salesforce No 
abas ERP No 

Integrations

Akeneo PIM Yes 
Contentserv Yes 
HubSpot CRM Yes 
Informatica Data as a Service Yes 
Lobster_data Yes 
Microsoft Dynamics 365 Business Central Yes 
Oracle API Management Yes 
Pimcore Yes 
Proalpha Yes 
SAP Business One Yes 
SAP CRM Yes 
SAP ERP Yes 
SAP S/4HANA Yes 
Salesforce Yes 
abas ERP Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€990/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Zed-Axis Technologies

Founded

2000

Country

India

Website

zedaxis.com/our-products/zed-service-management-software/

Vendor Details

Company Name

ECOPLAN E-Commerce GmbH

Founded

1993

Country

Germany

Website

www.ecoplan.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

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