Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Zed-Service™, a world-class CRM software for customer service, offers intelligent reporting and an analytics dashboard. Zed-Service™, a service management software that is scalable, allows you to keep up with industry growth. Automate your operations and improve after-sales services. Handle field services and warranty management from one platform. Zed-Service™, is primarily for industries that require after-sales service or repair management. To improve profitability and brand image, processes like on-site service, walk-in service, and Return-to–Bench (RTB), can be streamlined easily.
Description
Avanta is a B2B commerce platform that prioritizes ERP integration for manufacturers, industrial firms, and wholesalers.
This innovative platform is tailored to address intricate B2B workflows, seamlessly linking digital sales, service, and after-sales operations directly to the ERP system.
Differentiating itself from standard e-commerce platforms, avanta comes equipped with a robust suite of B2B functionalities right from the start, enabling businesses to enhance critical sales and customer support processes without the need for extensive customization.
Furthermore, it is an open-source solution that can be implemented as SaaS, in the cloud, or on-premises.
Primarily catering to mid-market and enterprise-level companies, avanta is especially beneficial in sectors like mechanical engineering, plant engineering, tooling, chemicals, industrial components, and packaging.
The platform boasts a wide array of features, including B2B online shops, customer and service portals, PunchOut integrations (OCI / cXML), spare parts solutions, mobile applications, IoT automation, as well as integrated AI capabilities and bots, making it a comprehensive choice for businesses aiming to streamline their operations.
Overall, avanta provides a holistic approach to B2B commerce, enabling companies to thrive in an increasingly digital marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Akeneo PIM
No
Contentserv
No
HubSpot CRM
No
Informatica Data as a Service
No
Lobster_data
No
Microsoft Dynamics 365 Business Central
No
Oracle API Management
No
Pimcore
No
Proalpha
No
SAP Business One
No
Integrations
Akeneo PIM
Yes
Contentserv
Yes
HubSpot CRM
Yes
Informatica Data as a Service
Yes
Lobster_data
Yes
Microsoft Dynamics 365 Business Central
Yes
Oracle API Management
Yes
Pimcore
Yes
Proalpha
Yes
SAP Business One
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€990/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Zed-Axis Technologies
Founded
2000
Country
India
Website
zedaxis.com/our-products/zed-service-management-software/
Vendor Details
Company Name
ECOPLAN E-Commerce GmbH
Founded
1993
Country
Germany
Website
www.ecoplan.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No