Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Zapnito, the community platform for personalized knowledge sharing, is a platform that allows users to share their knowledge with others.
Maximize the lifetime value of your customers by connecting them to trusted people and knowledge at the right time. Zapnito allows you to create a custom-branded community platform, and host discussions, courses, events, and more, all under one domain.
Our team of UK-based specialists provide strategic guidance and engagement dashboards to ensure the long-term success of your community.
Since 2015, Zapnito helped industry-leading B2B brands transform millions of customers to community participants. We are the perfect technology partner for community-led growth.
Zapnito is a leading online platform for community building. It also offers expert support in terms of strategy, and the Zapnito Community gathers 500+ community leaders who want to learn, connect and share.
Description
With an all-in-one app designed for calling, video conferencing, texting, collaboration, voicemail, and faxing, you can consistently support your customers and coworkers. The Communicator platform facilitates faster conversations, quicker resolution of customer concerns, and unprecedented team collaboration. You can easily make calls, send texts, chat, and participate in video conferences with both customers and colleagues using the same application. The latest version of Communicator boasts an upgraded interface along with enhanced security features for video calls. Standard b-hive accounts come with access to Communicator, while pro accounts unlock additional video capabilities. This dynamic tool allows conversations to flow in the ways that best suit your needs. For instance, you can follow up a phone conversation with a text message or transition a chat into a video call or screen share seamlessly. You can interact with customers and clients using your professional phone number for all forms of communication. Additionally, it allows you to switch between different communication modes without interruption, while still utilizing traditional phone functionalities such as mute, hold, and blind call transfer for a smooth experience. With Communicator, your communication strategies can adapt to the demands of each unique situation.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
GoSquared
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Teams
No
Stripe
Yes
Zapier
Yes
Integrations
Salesforce
Yes
GoSquared
No
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Teams
Yes
Stripe
No
Zapier
No
Pricing Details
£1,100 p/m
One brand community on a single domain with basic platform features and support.
Free Trial
Yes
Free Version
No
Pricing Details
$10 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Zapnito
Founded
2013
Country
United Kingdom
Website
zapnito.com
Vendor Details
Company Name
Broadvoice
Country
United States
Website
www.broadvoice.com/b-hive-communicator/
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
No
Version Control
No
Video Conferencing
Yes
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
Yes
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
Yes
Website Management
Yes
White Label
No
Social Networking
Activity / News Feed
No
Advertising Management
No
Blogs
No
Data Security
No
Event Management
No
Group Management
No
Media Library
No
Privacy Options
No
Real-time Chat
No
Social Media Integration
No
Social Media Tagging
No
User Profiles
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
No
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
Yes
On-Demand Webcasting
Yes
Presentation Streaming
Yes
Presentation Tools
Yes
Private Chat
Yes
Real-Time Chat
No
Record & Playback Ability
Yes
Screen Sharing
Yes
Two-Way Audio & Video
Yes
Video Conferencing
Yes
Whiteboard
No
Product Features
Screen Sharing
Annotations / Drawing Tools
No
Desktop / Browser Sharing
No
Mobile Screen Sharing
No
Presenter Control Management
No
Remote Control
No
Screen Capture
No
Screen Mirroring
No
Screen Recording
No
Team Communication
Activity / News Feed
No
Audio Calls
No
Calendar Management
No
Chat / Messaging
No
Discussion Threads
No
File Sharing
No
Mobile Access
No
Push Notifications
No
Search
No
Surveys & Feedback
No
Task Management
No
Video Conferencing
No
Video Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No
Web Conferencing
Electronic Hand Raising
No
Mobile Access
No
On-Demand Webcasting
No
Presentation Streaming
No
Presentation Tools
No
Private Chat
No
Real-Time Chat
No
Record & Playback Ability
No
Screen Sharing
No
Two-Way Audio & Video
No
Video Conferencing
No
Whiteboard
No