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Average Ratings 0 Ratings

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features
design
support

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Description

ZAP IN is the industry standard for an automated visitor management system that complements and enhances your workforce. ZAP IN collects and hosts sign ins, allowing visitors to easily input their information from a touch-screen tablet. This allows for flexible, secure and well-organized sign-ins. Your company will be notified immediately upon arrival of a visitor. ZAP IN is a Visitor Management System which is fully equipped to provide any workplace with a reliable Workplace Screening solution. Since over a decade, we have helped thousands of users track their visitors/employees and reduce their liability. We also create accessible traffic data reports that are accurate and easily accessible. ZAP IN keeps a cloud-based encrypted visitor log.

Description

friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations. Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience. Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning. Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM No 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 
Slack Yes 

Integrations

HubSpot CRM Yes 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Slack No 

Pricing Details

$49.00/month
Standard:
$49.00/m

Premium:
$89.00/m

Annual payment = 10% discount.
Free Trial Yes 
Free Version Yes 

Pricing Details

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ZAP IN

Founded

2010

Country

Canada

Website

www.zapinapp.com

Vendor Details

Company Name

friendlyway

Founded

1998

Country

USA, Germany

Website

www.friendlyway.com/visitor-management-solution/

Product Features

Contact Tracing

AI Virtual Agents No 
Forms / Surveys Yes 
Hot Zone Alerting No 
Journey Mapping No 
Notifications Yes 
Proximity Tracing No 
SMS / Email / Voice Communications Yes 
Symptoms Reporting Yes 
Test Results Reporting Yes 
Wearable Integration No 

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan No 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

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