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features
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support

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Description

Utilize Gmail to send bulk emails that land in the primary inbox instead of the promotions tab or spam folder, and monitor your campaign's performance in real-time through Google Sheets. Stop the tedious process of sending emails one by one; instead, streamline your efforts by launching mail merge campaigns directly from Gmail using Yet Another Mail Merge (YAMM). Begin by setting up a Google Sheet containing your mailing list, with the option to automatically import contacts from Google Contacts for convenience. After selecting an email template, draft your message by writing the content and subject line, adding personal touches, and saving your work. Then, return to Google Sheets, activate Yet Another Mail Merge, and dispatch your emails. You will have the ability to track critical metrics such as open rates, click-throughs, replies, and bounces, providing insight into future outreach strategies. This method allows you to effectively send tailored email campaigns through Gmail, utilizing saved templates as needed. Ultimately, personalize your subject lines, email content, hyperlinks, images, and attachments to ensure your communications are as engaging and persuasive as possible. By following these steps, you can enhance your email marketing efforts significantly.

Description

InboxCRM by AppEQ is an innovative Customer Success platform built natively into Gmail, designed to streamline CS workflows by eliminating the need to switch between multiple tools. Users can import accounts directly from their Gmail inbox and Calendar, while all email and meeting interactions are automatically logged to provide a comprehensive and unified view of customer health, usage metrics, and renewal risks. The platform’s real-time dashboards surface critical insights such as at-risk customers, engagement patterns, and potential upsell opportunities right within Gmail, reducing friction for teams. InboxCRM integrates effortlessly with major CRM systems including Salesforce, HubSpot, and Zoho, as well as with analytics, helpdesk, and collaboration platforms, ensuring seamless data flow. Role-based access and smart filtering help personalize the data view, allowing each team member to focus on what matters most. Features like automated alerts, customizable email templates, and one-click generation of QBR decks make customer success management more efficient and scalable. By centralizing customer success activities in Gmail, InboxCRM empowers teams to improve retention, identify growth opportunities, and enhance customer relationships. Overall, it offers a proactive, data-driven approach to managing customer success without disrupting existing workflows.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gmail Yes 
Google Sheets Yes 
Adobe Marketo Engage No 
Chargebee No 
ChurnZero No 
Freshdesk No 
Google Docs No 
HubSpot CRM No 
Intercom No 
Jira No 
LeadSquared No 
Outreach No 
Productboard No 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Seismic No 
Totango No 
Zendesk No 
Zoho CRM No 
ZoomInfo No 

Integrations

Gmail Yes 
Google Sheets Yes 
Adobe Marketo Engage Yes 
Chargebee Yes 
ChurnZero Yes 
Freshdesk Yes 
Google Docs Yes 
HubSpot CRM Yes 
Intercom Yes 
Jira Yes 
LeadSquared Yes 
Outreach Yes 
Productboard Yes 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Seismic Yes 
Totango Yes 
Zendesk Yes 
Zoho CRM Yes 
ZoomInfo Yes 

Pricing Details

$20 per year
Free Trial Yes 
Free Version Yes 

Pricing Details

$15/user/month
Experience AppEQ

- Unlimited Team Members
- Limited Feature
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Awesome Gapps

Founded

2015

Country

France

Website

yamm.com

Vendor Details

Company Name

AppEQ.ai

Founded

2022

Country

India

Website

www.appeq.ai/

Product Features

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance Yes 
Customer Surveys No 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email No 
Image Library No 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails No 
Reporting/Analytics Yes 
Subscriber Management No 
Template Management Yes 
WYSIWYG Email Editor Yes 

Sales Engagement

CRM Integration No 
Call Scripts / Call Steps No 
Email Sequences No 
Email Tracking / Automation No 
Lead Management No 
Reporting / Analytics No 
Sales / Voice Dialer No 
Sales Automation No 
Search No 
Task Management No 
Templates No 
Workflow Management No 

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score Yes 
Onboarding No 
Revenue Management Yes 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine Yes 
Yield Management No 

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