Average Ratings 5 Ratings

Total
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Average Ratings 0 Ratings

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Description

Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.

Description

Resmio's restaurant booking platform streamlines many daily operations, allowing you to concentrate entirely on providing exceptional service to your patrons. By implementing online reservations, you can boost your earnings by drawing in new customers. The intuitive online booking process guarantees contented guests and consistently high occupancy rates. Handling reservations through email and phone disrupts your staff during service, leading to wasted time and effort. By utilizing an online booking solution, you can save several hours each month and lighten your team's workload. This digital system not only automates the process of accepting table bookings but also enhances customer service without incurring additional costs, ultimately increasing your revenue per guest. Resmio equips you with all the necessary resources to achieve these goals, all for a straightforward monthly fee without guest-related charges. Additionally, our system offers flexible customization options through various add-ons to suit your unique business needs. Enjoy the benefits of a more efficient restaurant operation while keeping your focus on guest satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Yes 
Google Maps Yes 
Instagram Yes 
Olo Yes 
Resy OS No 
Sitejet Yes 
TikTok Yes 
Yelp Yes 
Yelp Host Yes 

Integrations

Facebook No 
Google No 
Google Maps No 
Instagram No 
Olo No 
Resy OS Yes 
Sitejet No 
TikTok No 
Yelp No 
Yelp Host No 

Pricing Details

$129 per month
Free Trial No 
Free Version No 

Pricing Details

$54 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

restaurants.yelp.com/products/yelp-guest-manager/

Vendor Details

Company Name

resmio

Country

Germany

Website

www.resmio.com

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting Yes 
Employee Management Yes 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking No 
Table Management Yes 
Wait List Management Yes 
Waitstaff Management Yes 

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management Yes 
Guest Data Yes 
Guest Notifications Yes 
Mobile App Booking Yes 
Online / Website Reservations Yes 
Reminders Yes 
Reporting / Analytics Yes 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management Yes 

Waitlist

Alerts/Notifications No 
Customer Database No 
For Restaurants No 
Prioritization No 
Public Waitlist No 
Reporting & Statistics No 
Self Check-in No 
Waiting Time Tracking No 
Waitlist Status Tracking No 

Product Features

Restaurant Reservations

Capacity Monitoring No 
Custom Reservation Inventory No 
Deposits / Prepayment Processing No 
Email Marketing No 
Facebook Reservations No 
Feedback Management No 
Guest Data No 
Guest Notifications No 
Mobile App Booking No 
Online / Website Reservations No 
Reminders No 
Reporting / Analytics No 
Seat / Table Optimization No 
Text/SMS Communications No 
Waitlist Management No 

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