Average Ratings 5 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.

Description

The e-Res table reservation system, designed specifically for restaurants and bars, has been in development for over two decades, making it one of the most sophisticated solutions available. Collaborating closely with restaurateurs, we have crafted e-Res to be not only user-friendly but also highly adaptable, catering to the diverse needs of establishments of any size. Regular updates ensure that e-Res continues to deliver innovative features and software enhancements, keeping it at the forefront of the restaurant technology landscape. With seamless integration across PCs, tablets, and mobile devices, access to your reservation diary is always at your fingertips. You can effortlessly add, modify, or cancel reservations from your phone even when you're not at the restaurant, and any changes made will be instantly reflected across all devices connected to e-Res, ensuring that your reservation system is always synchronized and up-to-date. This level of connectivity and responsiveness empowers restaurant operators to manage bookings efficiently, enhancing the overall customer experience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp

Integrations

Facebook
Google
Google Maps
Instagram
Olo
Sitejet
TikTok
Yelp

Pricing Details

$129 per month
Free Trial
Free Version

Pricing Details

$49 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Yelp

Founded

2004

Country

United States

Website

restaurants.yelp.com/products/yelp-guest-manager/

Vendor Details

Company Name

Kernow Software

Founded

2005

Country

United Kingdom

Website

www.kernow-software.co.uk

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

Waitlist

Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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