Average Ratings 5 Ratings
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Description
Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.
Description
Simplifying administration is essential. By automating processes throughout the entire guest experience, your team can focus on their strengths. What sets us apart? Aleno enhances your success by leveraging intelligent automation to reduce expenses and increase profitability. Data integration is key; by consolidating information from all your establishments and systems, you gain a deeper understanding of your clientele. Enhanced insights lead to improved service, more effective marketing strategies, and informed decision-making. Our dedicated team is here to support you at every stage—feel free to reach out for a chat online, give us a call, or visit our office; we always welcome your inquiries. Through automation, you can streamline administrative functions, encompassing everything from bookings and reporting to planning and reviews. Additionally, our platform is customizable, allowing you to design your Aleno experience according to the specific needs of your business, whether you're operating a pop-up, café, or a restaurant group. Elevate your branding and marketing efforts by prominently featuring your logo and fonts in your digital interfaces to foster customer trust and loyalty. Ultimately, with Aleno, you can transform your operational efficiency and customer engagement strategies seamlessly.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Google
Yes
Google Maps
Yes
Instagram
Yes
Olo
Yes
Sitejet
Yes
TikTok
Yes
Yelp
Yes
Yelp Host
Yes
Integrations
Facebook
No
Google
No
Google Maps
No
Instagram
No
Olo
No
Sitejet
No
TikTok
No
Yelp
No
Yelp Host
No
Pricing Details
$129 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
restaurants.yelp.com/products/yelp-guest-manager/
Vendor Details
Company Name
aleno
Country
Switzerland
Website
www.aleno.me
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
Yes
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
Product Features
Restaurant Management
Billing & Invoicing
No
Built-in Accounting
No
Employee Management
No
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
No
Reservations Management
No
Sales Tracking
No
Table Management
No
Wait List Management
No
Waitstaff Management
No
