Average Ratings 5 Ratings
Average Ratings 1 Rating
Description
Yelp Guest Manager is an all-encompassing platform aimed at simplifying the operations of restaurants and hospitality venues, significantly improving the guest journey from the moment of booking to the time they are seated. By integrating sophisticated waitlist management, online reservations, and effective communication tools, it enables establishments to adeptly oversee guest traffic and shorten wait times. With functionalities such as instant updates on table availability, customizable booking options, and automated notifications, it facilitates optimal seating arrangements while reducing occurrences of no-shows. Furthermore, Yelp Guest Manager connects with Yelp’s extensive user community, allowing businesses to draw in more patrons through effortless online booking. Beyond enhancing operational productivity, it also provides valuable insights into customer preferences and feedback, equipping businesses to offer outstanding service and foster enduring relationships with their clientele. Ultimately, this platform serves as a vital resource for businesses looking to thrive in a competitive market, ensuring they can meet and exceed guest expectations consistently.
Description
Enhance customer loyalty through the use of Yelp WiFi by gathering customer data, distributing promotions, and fostering loyalty. When guests connect to your complimentary WiFi, they will see a customized sign-in page that reflects your brand. This allows you to target customers effectively with simple-to-create email promotions that encourage repeat visits. Cultivating a strong presence on Yelp builds trust among potential customers, making them more likely to choose your business. You can manage your Yelp page for free, or opt for an upgrade to differentiate yourself from competitors. By being visible to potential customers searching for local businesses, you can expand your reach significantly. Additionally, Yelp Connect enables you to share regular updates, keeping prospective customers informed about your offerings. Utilize marketing and front-of-house tools like Waitlist, Reservations, and Takeout to convert casual visitors into loyal patrons. To further expand your local services and home business, Yelp provides a variety of solutions designed to attract a larger customer base and enhance your overall visibility. Consistently engaging with your audience can create a thriving community around your brand.
API Access
Has API
No
API Access
Has API
No
Integrations
Yelp
Yes
ClickSend
No
Constant Contact
No
Facebook
Yes
Google
Yes
Google Maps
Yes
Instagram
Yes
LeadsBridge
No
Olo
Yes
Sitejet
Yes
Integrations
Yelp
Yes
ClickSend
Yes
Constant Contact
Yes
Facebook
No
Google
No
Google Maps
No
Instagram
No
LeadsBridge
Yes
Olo
No
Sitejet
No
Pricing Details
$129 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
restaurants.yelp.com/products/yelp-guest-manager/
Vendor Details
Company Name
Yelp
Founded
2004
Country
United States
Website
www.yelpwifi.com
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
No
Inventory Management
No
Kitchen Management
No
Menu Management
No
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
Yes
Sales Tracking
No
Table Management
Yes
Wait List Management
Yes
Waitstaff Management
Yes
Restaurant Reservations
Capacity Monitoring
No
Custom Reservation Inventory
No
Deposits / Prepayment Processing
No
Email Marketing
No
Facebook Reservations
No
Feedback Management
Yes
Guest Data
Yes
Guest Notifications
Yes
Mobile App Booking
Yes
Online / Website Reservations
Yes
Reminders
Yes
Reporting / Analytics
Yes
Seat / Table Optimization
No
Text/SMS Communications
No
Waitlist Management
Yes
Waitlist
Alerts/Notifications
No
Customer Database
No
For Restaurants
No
Prioritization
No
Public Waitlist
No
Reporting & Statistics
No
Self Check-in
No
Waiting Time Tracking
No
Waitlist Status Tracking
No
Product Features
WiFi Marketing
Automated Emails
Yes
Branded Splash Page
Yes
Customer Analytics
Yes
Data Export
Yes
Data Privacy Compliance
Yes
Lead Capture
Yes
Location Heatmaps
Yes
Loyalty Program
Yes
Review Platform Integration
Yes
SMS Marketing
Yes
Social Media Integration
Yes
Surveys
Yes
Time Limited WiFi
Yes
Trigger Campaigns
Yes