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Description
There is no better way to cultivate your community than by utilizing XenForo as your chosen platform. This solution stands out as the preferred choice for your customers. Foster engagement by offering a premium experience that brings your community together. Capitalize on our unmatched reliability, adaptable deployment options, and strong data protection measures. Establish a forum where your customers can connect and communicate directly with you. This will not only ease the pressure on your support team but also assure your users that their personal information remains confidential and is not sold to large corporations. The value of user-generated content cannot be overstated; it should be readily accessible whenever needed, as insights from yesterday are just as significant as those from today. Your forum discussions can serve as a rich repository of knowledge. Organize this information into a comprehensive knowledge base tailored to your specific field. By leveraging cutting-edge software architecture, you can craft customized integrations and add-on systems that meet your unique requirements. Furthermore, as your community grows, you will discover even more ways to enhance user interaction and satisfaction.
Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
API Access
Has API
No
API Access
Has API
No
Integrations
CS-Cart Free
Yes
Campaign Monitor
No
Chatwee
Yes
CleanTalk
Yes
CryptoCloud
Yes
Mailchimp
No
NadiFin
Yes
Okta
No
PlanetHoster
Yes
Quaeris
No
Integrations
CS-Cart Free
No
Campaign Monitor
Yes
Chatwee
No
CleanTalk
No
CryptoCloud
No
Mailchimp
Yes
NadiFin
No
Okta
Yes
PlanetHoster
No
Quaeris
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9 per agent per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
XenForo
Founded
2010
Country
United Kingdom
Website
xenforo.com
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Product Features
Community
Content Management
No
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
Yes
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
