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features
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support

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Description

XGEN AI is a flexible generative AI platform designed exclusively for ecommerce teams, enabling them to implement search, recommendations, and chat functionalities with complete autonomy and no need for specialized AI knowledge. This innovative system provides a variety of modular AI tools such as XSearch, which delivers a conversational search experience that comprehends customer intent, synonyms, and image cues; XRecommend, a predictive engine that customizes product offerings for individual users in real-time while focusing on metrics like average order value and conversion rates; and XChat, which functions as an ecommerce chat assistant. Additionally, it effortlessly integrates with current ecommerce data sources and systems such as CDPs, PIM, and CRM, allowing digital teams to quickly create AI-enhanced experiences through straightforward declarative tools rather than complex black-box modeling. XGEN dynamically deploys models by choosing from a diverse library of deep learning architectures tailored to specific product categories and user behaviors, while also continuously adapting based on user feedback gathered through events. This adaptability ensures that the platform remains relevant and effective in meeting the evolving needs of ecommerce businesses.

Description

Xgen-small is a compact language model crafted by Salesforce AI Research that is tailored for enterprise use, offering efficient long-context capabilities at a manageable cost. It employs a combination of focused data curation, scalable pre-training, length extension, instruction fine-tuning, and reinforcement learning to address the intricate and high-volume inference needs of contemporary businesses. In contrast to conventional large models, Xgen-small excels in processing extensive contexts, allowing it to effectively synthesize insights from various sources such as internal documents, code bases, research articles, and real-time data feeds. With parameter sizes of 4B and 9B, it strikes a careful balance between cost efficiency, privacy protections, and comprehensive long-context comprehension, positioning itself as a reliable and sustainable option for large-scale Enterprise AI implementation. This innovative approach not only enhances operational efficiency but also empowers organizations to leverage AI effectively in their strategic initiatives.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Retail Execution Yes 
Agentforce Vibes No 
Amazon Web Services (AWS) Yes 
BigCommerce Yes 
Salesforce Yes 
Shopify Yes 

Integrations

Accenture Cloud Retail Execution No 
Agentforce Vibes Yes 
Amazon Web Services (AWS) No 
BigCommerce No 
Salesforce No 
Shopify No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

XGEN AI

Founded

2020

Country

United States

Website

www.xgen.ai/

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/blog/xgen-small-enterprise-ready-small-language-models/

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