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Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Contact Centre, AI Chatbot and Free Live Chat for Improved Business Communication, Team Collaboration, and Optimized Customer Support + Experience.

Description

Reach out to your customers, and they will appreciate the effort. Engage in conversations with visitors on your website, address support inquiries, and establish a help center that enables customers to find solutions independently—all at no cost. A free and simple communication method is essential for connecting with your customers. Prospective buyers often have inquiries prior to making a purchase; being accessible when they need assistance instills the confidence necessary for them to choose your service over others. With customer information often scattered across various platforms, gaining a comprehensive understanding of their journey can be challenging. Fortunately, this is no longer an issue, as you now have a centralized hub for all customer interactions. Easily pinpoint frequently asked questions and track help center searches to develop articles and shortcuts, allowing agents to reply more swiftly and enabling customers to find assistance without needing to reach out directly. Simply add a small JavaScript snippet to your website, and you'll be ready to go in under a minute. Monitor your visitors' activity in real time, including the pages they visit and their search queries, to enhance your service further. By doing so, you can create a more tailored experience that meets their needs effectively.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Facebook Messenger
Shopify
Builder.io
Cayzu
EXADS
Integrately
Invoiless
Logic4
OpenCart
Pliik
Prima.Law
RubberDuck
Slack
Squarespace
Stackreaction
Teamstack
VEVS Car Rental Software
Vsble
Wufoo
Zapier

Integrations

Facebook Messenger
Shopify
Builder.io
Cayzu
EXADS
Integrately
Invoiless
Logic4
OpenCart
Pliik
Prima.Law
RubberDuck
Slack
Squarespace
Stackreaction
Teamstack
VEVS Car Rental Software
Vsble
Wufoo
Zapier

Pricing Details

£7
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Worktual

Founded

2020

Country

London, United Kingdom

Website

worktual.co.uk

Vendor Details

Company Name

tawk.to

Founded

2012

Country

United Kingdom

Website

www.tawk.to

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

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