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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our cloud-based work order management solution is more than just a remote help desk—it’s a tool designed to save you time, reduce costs, and perhaps even preserve your peace of mind. Are you fed up with dealing with sticky notes for work orders, constantly updating spreadsheets, misplacing project details, and handling colleagues' maintenance requests during lunch? If so, consider subscribing to WorkTrakkerPRO. In mere seconds, you can get started, and before you know it, our user-friendly help desk software will revolutionize your workflow. Specifically designed for K–12 educational institutions, this work order tracking system encompasses all the necessary features to streamline your manual tasks. You’ll be able to report, track, and manage every request effortlessly, while also scheduling preventive maintenance tasks in advance, ensuring nothing falls through the cracks. The best part is that you receive an immediate overview of your work orders and their statuses, eliminating the need for hallway interruptions or constant follow-ups with maintenance staff. Ultimately, this leads to a more organized environment where everyone is satisfied and knows exactly what to expect.

Description

Safeguard yourself against expensive legal disputes by utilizing historical data related to building upkeep. Move beyond traditional paper checklists; advanced digital maintenance systems and immediate work orders significantly minimize inefficiencies. Access comprehensive audit trails for all inspections and maintenance conducted by your team or subcontractors. Enhance customer loyalty by guaranteeing that your guests always experience a safe and immaculate environment. Automatically monitor service agreements and track employee effectiveness, allowing you to pinpoint issues before they impact your finances. Decrease costs associated with facility management, inspections, and maintenance, as the system operates seamlessly online or offline. Receive instant alerts for critical incidents, eliminating the need for paper documentation or physical storage. Enjoy real-time reporting and customized administrative dashboards, with the ability to export data to any platform. The self-service administration feature requires no IT support, and it includes native apps for both iOS and Android. You can also upload and store floor plans while ensuring total accountability through picture verification and efficient work order creation and follow-up processes. This innovative approach not only streamlines operations but also enhances overall accountability and response times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Networks & More!

Website

www.k12usa.com/product-line/online-help-desk-management/k12-help-desk-management-software/

Vendor Details

Company Name

iCloudFIS

Website

icloudfis.com

Product Features

Work Order

Contract Management No 
Customer Database No 
Dispatch Management Yes 
Inventory Control Yes 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments No 
Routing No 
Scheduling No 
Task Management Yes 

Product Features

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management No 
Facility Scheduling Yes 
Incident Management Yes 
Inspection Management Yes 
Inventory Control No 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties Yes 
Room Scheduling No 
Schools Yes 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

Work Order

Contract Management No 
Customer Database No 
Dispatch Management No 
Inventory Control No 
Job Management Yes 
Preventive Maintenance Yes 
Quotes / Estimates No 
Recurring Appointments Yes 
Routing No 
Scheduling Yes 
Task Management Yes 

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