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Description
Envision a platform tailored for enhancing interactions between businesses and customers, offering a suite of integrated services such as Event Management for both virtual and in-person gatherings, Surveys, ECommerce, and Email Marketing, all designed for user-friendliness and aimed at advancing your business. With WorkOutLoud, seamlessly connect your organization to your clientele, fostering connections among customers facing similar challenges. Retaining customers is crucial, and simply overlooking their needs or desires to collaborate with peers is not a viable solution. Embrace your dedication to enriching the customer experience, which not only boosts referrals but also opens doors to new business prospects, while providing valuable insights into customer worth and engagement. By prioritizing these connections and experiences, businesses can thrive in an increasingly competitive landscape.
Description
Zendesk Gather offers a platform where customers can engage and collaborate within a community forum. There are times when customers simply desire a space to chat, and this interaction doesn't always need to involve your direct input. Consider that your customers interact with your products regularly, and their insights can be incredibly valuable. All you need to do is create an environment where they can freely share their knowledge, while still being available to offer support as needed. Zendesk Gather stands out as community forum software that facilitates this connection, enabling customers to work together alongside your business. With Gather, your customers can find the reliable assistance they’re looking for, not solely from your team. Establish a supportive environment where they can rely on one another for guidance. Encourage your customers to exchange ideas, provide feedback, and share their own strategies and tips. When more complicated problems arise, you can involve your agents to ensure that discussions remain constructive and beneficial for everyone involved. Ultimately, this approach fosters a sense of community and strengthens the relationship between your customers and your brand.
API Access
Has API
No
API Access
Has API
No
Integrations
Campaign Monitor
No
Mailchimp
No
Okta
No
Quaeris
No
Slack
No
Sunshine Conversations
No
Zapier
No
Zendesk
No
Zendesk Chat
No
Zendesk Connect
No
Integrations
Campaign Monitor
Yes
Mailchimp
Yes
Okta
Yes
Quaeris
Yes
Slack
Yes
Sunshine Conversations
Yes
Zapier
Yes
Zendesk
Yes
Zendesk Chat
Yes
Zendesk Connect
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$9 per agent per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
WorkOutLoud
Country
United States
Website
www.workoutloud.com
Vendor Details
Company Name
Zendesk
Founded
2007
Country
United States
Website
www.zendesk.com/gather/
Product Features
Blog
Analytics
No
Collaborative Writing
No
Comment Moderation
No
File Sharing
No
Group Posting
No
Monetization Tools
No
Post Management
No
Search
No
WYSIWYG Rich Text Editing
No
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
Yes
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Event Management
Attendee Management
No
Badge Management
No
Conferences / Conventions
No
Exhibit / Vendor Management
No
Gamification
No
Room Block Management
No
Social Media Promotion
No
Sponsorship Management
No
Surveys & Feedback
No
Ticketing
No
Volunteer Management
No
Weddings / Parties
No
Membership Management
Application Management
No
Automatic Renewals
No
Committee Management
No
Dues Management
No
Email Marketing
No
Event Management
No
Member Directory
No
Member Portal
No
Member Types
No
Membership Database
No
Nonprofit Membership
No
Payment Processing
No
Website Management
No
Product Features
Community
Content Management
No
Content Moderation
No
Discussions / Forums
No
Event Management
No
Group Management
No
Ideation / Crowdsourcing
No
Member Directory
No
Membership Management
No
Social Media Management
No
Website Management
No
White Label
No
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
