Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
WorkGuru equips you with essential tools to effectively manage your business, putting you in command of your projects, inventory, quotes, and invoicing. It offers the necessary support for Australian businesses to make informed decisions and ensure profitability on each job. You can conveniently monitor your timesheets and stock usage for every project in one centralized location. With just a click, you can compare projected expenses to actual costs, streamlining your financial oversight. Whether your inventory consists of 100 or 1000 products, WorkGuru efficiently tracks stock levels across various locations and assesses their overall value. Say goodbye to the hassle of tracking time spent on client work, as WorkGuru's integrated timesheet feature simplifies this process. Relationships are crucial in business, and our CRM allows you to manage client details and track the history of leads for every opportunity. Invoicing becomes a breeze with the ability to create and send invoices swiftly, eliminating the need for cumbersome spreadsheets. You can also personalize the appearance of your invoices with your branding and client-specific information, ensuring a professional presentation. By streamlining these processes, WorkGuru empowers you to focus more on growing your business and less on administrative tasks.
Description
storm® is a leading cloud Customer Experience platform built to simplify and scale modern CX operations. It delivers omni-channel, omni-data, and omni-AI capabilities through one unified interface. Organizations can manage voice, digital, social, and video interactions seamlessly across customer touchpoints. storm® is designed for reliability at scale and is trusted by mission-critical services such as emergency response organizations. The platform follows a modular approach, allowing businesses to build CX solutions tailored to their needs. AI-powered journey orchestration enables no-code service creation and real-time optimization. Integrated analytics provide deep visibility into customer interactions and performance. storm® connects customer data across systems to ensure agents always have the right information. Workforce engagement tools support quality management, scheduling, and coaching. storm® helps organizations deliver consistent, high-quality CX globally.
API Access
Has API
No
API Access
Has API
No
Integrations
Google Cloud Contact Center AI
No
IBM watsonx Assistant
No
Operata
No
Integrations
Google Cloud Contact Center AI
Yes
IBM watsonx Assistant
Yes
Operata
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
WorkGuru
Founded
2018
Country
Australia
Website
workguru.io
Vendor Details
Company Name
Content Guru
Founded
2005
Country
United Kingdom
Website
www.contentguru.com
Product Features
Project Management
Agile Methodologies
No
Budget Management
No
Client Portal
No
Collaboration Tools
No
Cost-to-Completion Tracking
No
Customizable Templates
No
Gantt Charts
No
Idea Management
No
Kanban Board
No
Milestone Tracking
No
Portfolio Management
No
Resource Management
No
Time & Expense Tracking
No
Traditional Methodologies
No
Work Management
Access Roles / Permissions
No
CRM
No
Calendar Management
No
Collaboration Tools
No
File Storage / File Sharing
No
Kanban
No
Messaging / Discussion
No
Performance Metrics
No
Project Management
No
Reporting / Analytics
No
Resource Management
No
Strategic Planning
No
Task Management
No
Time Tracking
No
Version Control
No
Workflow Management
No
Product Features
Call Center
Blended Call Center
No
Call Logging
No
Call Recording
Yes
Call Scripting
No
Campaign Management
No
Database
Yes
Escalation Management
No
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
No
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No