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Description
Woopra is a Customer Journey Analytics platform that helps companies understand, analyze and retain customers. The platform is designed for optimization and growth across the entire customer lifecycle. The platform uses individual-level data to generate aggregate analytics reports that provide full lifecycle insights and bridge departmental gaps.
Woopra's proprietary tracking technology tracks your usage across your website and mobile apps. The platform also offers 51+ integrations with partners like Salesforce, Marketo and Intercom. This allows you to seamlessly unify disparate data points across tools or teams.
Description
Navigating your business without dependable data is akin to sailing without a compass. Nonetheless, many organizations find it challenging to fully leverage their abundant data resources for financial gain. With minubo, all your data is seamlessly integrated into a single platform, providing a holistic view at all times. This integration not only fosters deeper insights but also enables more informed decision-making. Say goodbye to fragmented systems, tools, and applications; all pertinent information is thoughtfully connected and presented clearly within one application. Take advantage of a tried-and-true data model tailored for the e-commerce sector, which includes nearly 1000 predefined key performance indicators, metrics, and reports at your fingertips. You can hit the ground running without any extensive onboarding, as the self-service section helps you find answers to specific queries quickly. With minubo, a unified database is accessible to everyone, enhancing collaboration, enjoyment, and reducing the chances of miscommunication. Furthermore, minubo simplifies everyday operations by ensuring that all data is automatically refreshed across every tool and can be shared effortlessly with just a click. This innovation not only streamlines processes but also empowers teams to work more cohesively towards common goals.
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Amazon Redshift
Yes
Apache Cassandra
Yes
Appcues
Yes
BigPicture
Yes
CA Flowdock
Yes
Freshdesk
Yes
HubSpot Marketing Hub
Yes
HubSpot Service Hub
Yes
Intellum Platform
Yes
Integrations
ActiveCampaign
No
Amazon Redshift
No
Apache Cassandra
No
Appcues
No
BigPicture
No
CA Flowdock
No
Freshdesk
No
HubSpot Marketing Hub
No
HubSpot Service Hub
No
Intellum Platform
No
Pricing Details
$999/month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Appier
Founded
2012
Country
Taiwan
Website
www.woopra.com
Vendor Details
Company Name
minubo
Founded
2013
Country
Germany
Website
www.minubo.com
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
No
Survey Management
No
Text Analysis
Yes
Trend Analysis
Yes
Customer Journey Mapping Tools
Action Management
No
Attribution Modeling
No
Behavioral Analytics
No
Collaboration
No
Customer Profiles
No
Data Import / Export
No
Predictive Analytics
No
Surveys & Feedback
No
Templates
No
Marketing Analytics
A/B Testing
No
Campaign Management
No
Channel Attribution
No
Customer Journey Mapping
No
Dashboard
No
Performance Metrics
No
Predictive Analytics
No
ROI Tracking
No
Social Media Metrics
No
Website Analytics
No
Product Analytics
Attribution
No
Automatic Data Capture
No
Churn Reporting
No
Customer Feedback Collection
No
Customer Guidance
No
Customer Journey Analytics
No
Data Export
No
Data History Retention
No
Data Labeling
No
Product Engagement Scoring
No
Real-Time Data Analysis
No
Touchpoint Analytics
No
User Segmentation
No
Web Analytics
Campaign Management
Yes
Conversion Tracking
Yes
Form Analytics
No
Goal Tracking
Yes
Keyword Tracking
Yes
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
Yes
Time on Site Tracking
Yes
User Interaction Tracking
Yes
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
Yes
Email Marketing
No
Inventory Management
No
Kitting
Yes
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
Yes
