Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Create exceptional experiences for customers after their purchase. Anticipate inquiries about order status before they arise. Enhance customer satisfaction with timely, branded shipping updates. For eCommerce businesses, openness is your most effective resource. Wonderment isn’t just another order tracking tool; we provide comprehensive insight into your shipments, ensuring that you can create a pleasantly surprising post-purchase journey. Keep customers informed about their order status, including any delays or issues with shipping. This approach not only boosts customer satisfaction but also lowers support costs, resulting in a beneficial scenario for everyone involved. Deliver instant updates on orders through the platforms you already utilize to elevate the customer experience. Equip your support and operations teams with daily summaries and real-time alerts regarding any stalled, delayed, or missing orders, and facilitate internal notifications via Slack, Gorgias, or email for seamless communication and efficiency. With this system in place, you can transform customer interactions and foster loyalty.
Description
iLost for Business, a SaaS solution for managing the entire process of lost & Found, is available. iLost is revolutionizing the way businesses handle lost & found. Quick reporting of lost property, easy handling of online claims, and simple hand-over to the owner or a courier (booked directly by the owner). iLost simplifies the entire shipping process. Either the customer can pick-up the lost property or they can book and pay for a shipment. After that, a courier will pick up the package at your business.
Organizations can transform a tedious process into a simple, quick, and easy process, while also freeing up valuable staff time. iLost for Business Lost & Found automates administrative tasks and provides detailed reports. Customers can search for their lost items 24/7 from any device, whether it is a smartphone, tablet, or computer. iLost offers all-round support to organizations, allowing them to provide unmatched customer service!
API Access
Has API
No
API Access
Has API
Yes
Integrations
Attentive
Yes
Canopy
Yes
EasyPost
No
GitHub
No
Google
No
Gorgias
Yes
Klaviyo
Yes
Microsoft Entra ID
No
Postscript
Yes
ReturnPro
Yes
Integrations
Attentive
No
Canopy
No
EasyPost
Yes
GitHub
Yes
Google
Yes
Gorgias
No
Klaviyo
No
Microsoft Entra ID
Yes
Postscript
No
ReturnPro
No
Pricing Details
$20 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Wonderment
Founded
2020
Country
United States
Website
www.wonderment.com
Vendor Details
Company Name
iLost
Founded
2013
Country
The Netherlands
Website
ilost.co/business
Product Features
Shipment Tracking
Alerts/Notifications
No
Delivery Estimate
No
For Freight
No
For eCommerce
No
Status Tracking
No
Website Integration
No
Product Features
Lost and Found
Access Control
Yes
Automatic Matching
Yes
Category Management
Yes
Claims Management
Yes
Cross-Database Search
Yes
Document Management
Yes
Historical Reporting
Yes
Image Recognition
Yes
Inventory Management
Yes
Self Service Portal
Yes
Shipping Management
Yes
Unclaimed Items Management
Yes