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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Wimi assists independent restaurants in gaining visibility on Google, particularly through managing reviews. Many independent operators struggle to effectively oversee their Google presence, leading to unanswered reviews and outdated profiles, which causes them to fall behind competitors and larger chains that have specialized marketing resources. Currently, Wimi simplifies the process by automatically interpreting and responding to Google reviews in the restaurant's unique voice, taking into account the full context of each review—such as the dish, the occasion, and the overall tone—rather than relying on generic templates. These personalized replies are generated daily and published automatically during business hours, ensuring that they include the specific details that both customers and Google's discovery algorithms prioritize, thereby enhancing the restaurant's visibility in Google Search and Maps. Furthermore, Wimi is designed to evolve beyond just responding to reviews, aiming to create a comprehensive local discovery platform on Google that allows restaurants to remain engaged and up-to-date, minimizing the additional workload for owners. This innovative approach not only streamlines the management of online presence but also fosters stronger connections between restaurants and their patrons.

Description

Word of Tour is a comprehensive review-management tool designed specifically for operators in the tour and activity industry. This software streamlines the process of gathering and overseeing reviews from platforms like Google, Tripadvisor, GetYourGuide, and Viator. Users can design custom, printable QR cards tailored to specific tours, allowing guests to select their preferred review site, while guide codes enable tracking of scans and review interactions. The shared inbox feature compiles review notifications and highlights urgent matters, with suggested responses created in the guest's native language for staff to assess and publish. Additionally, operators receive notifications for reviews that receive three stars or less, as well as alerts for comments related to safety issues or refund requests. Monthly analytics reports provide insights into review activity, including the total number of reviews by platform, average ratings, response times, QR code scans, and an estimated range of bookings. This tool empowers operators to enhance their reputation and improve guest experiences through effective review management.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Google Business Profile Yes 

Integrations

Google Business Profile No 

Pricing Details

$19.90/month
Free Trial No 
Free Version Yes 

Pricing Details

$49/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Happy Agents

Founded

2026

Country

Singapore

Website

getwimi.ai

Vendor Details

Company Name

Word of Tour

Founded

2026

Website

wordoftour.com

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Product Features

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

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