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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The advent of the Internet has made not only data more accessible, but it has also transformed the business landscape into a truly global arena, altering the expectations surrounding employee mobility. Today, selecting a CRM system that lacks mobile capabilities can hinder growth opportunities. Wice CRM is specifically designed with mobility in mind, allowing users to access their complete CRM system from virtually anywhere as long as they have an Internet connection. Whether on a PC or a laptop, all that is required is a web browser to get started. This feature is particularly beneficial for field personnel, as mobile access is also assured through smartphones or tablet devices running iOS or Android. Authorized users can effortlessly retrieve contact details and appointments from their devices, and phone numbers can be dialed directly from the contact list. For iPhone users, the Wice app, packed with smart functionalities, can be downloaded for free from the Apple AppStore, enhancing the overall user experience. Moreover, this level of accessibility ensures that teams remain connected and informed, regardless of their physical location.

Description

You have the option to select a new phone number from anywhere in Europe or beyond, enabling you to establish your virtual office in your preferred location! Alternatively, you can retain your current phone number while integrating the eReceptionist suite of services for added benefits. With user-friendly video conferencing tools, you can enhance remote work capabilities and foster improved communication both within your team and with clients. Your voicemails can be conveniently transcribed, giving you the ability to read them through email or SMS notifications. Additionally, you can create a personalized welcome message, professionally recorded by voice actors, tailored specifically for your business. Furthermore, the availability of iPhone and Android applications allows you to make outbound calls using your eReceptionist number directly from your mobile device or tablet, ensuring seamless connectivity on the go. This comprehensive service suite truly empowers your business to operate efficiently and effectively in today's digital landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FlowMate Yes 

Integrations

FlowMate No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

€7.50 per user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Wice CRM

Country

Germany

Website

wice.de/en/wice-crm/

Vendor Details

Company Name

eReceptionist

Country

Ireland

Website

www.ereceptionist.eu/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

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