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support

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Description

Whatfix is a digital adoption platform that helps companies provide modern onboarding, effective training, and better support to users through contextual content. Whatfix empowers software solutions with its incredible simplicity, intuitiveness, and personalization. Many Fortune 500 companies worldwide trust Whatfix to provide a quick return on technology investments and improve end user productivity.

Description

Onboarding serves a vital role in assimilating new employees into an organization, encompassing a dual focus. It not only equips new hires with essential resources and knowledge needed to thrive within their roles but also fosters their integration into the company's culture and social fabric. Therefore, onboarding transcends mere administrative tasks such as completing paperwork. Establishing trust and interpersonal relationships is crucial, irrespective of whether the organization is a burgeoning start-up or an established corporation. Companies should prioritize making this initial period impactful, as successful onboarding can pave the way for future achievements, whether conducted in person or through virtual channels. Additionally, the practice of buddy onboarding is increasingly recognized as an essential element of a comprehensive onboarding strategy, enhancing the overall experience for newcomers. By investing in a robust onboarding process, organizations can cultivate a more engaged and cohesive workforce.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Bullhorn Yes 
Cornerstone LMS Yes 
Docket Yes 
Freshdesk Yes 
Google Analytics Yes 
Guidewire Yes 
IBM TRIRIGA Yes 
Intercom Yes 
Jira Yes 
Mixpanel Yes 
Moodle Yes 
Okta Yes 
SAP Concur Yes 
SAP Store Yes 
Salesforce Yes 
Segment Yes 
Wistia Yes 
Workday HCM Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Bullhorn No 
Cornerstone LMS No 
Docket No 
Freshdesk No 
Google Analytics No 
Guidewire No 
IBM TRIRIGA No 
Intercom No 
Jira No 
Mixpanel No 
Moodle No 
Okta No 
SAP Concur No 
SAP Store No 
Salesforce No 
Segment No 
Wistia No 
Workday HCM No 
Zapier No 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$160 one-time payment
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Whatfix

Founded

2013

Country

San Jose

Website

whatfix.com

Vendor Details

Company Name

introDus

Founded

2016

Country

Denmark

Website

introdus.dk

Product Features

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Microlearning

Adaptive Learning Yes 
Asynchronous Learning Yes 
Built-In Course Authoring Yes 
Content Library Yes 
Evaluation Management No 
Gamification No 
Leaderboards No 
Progress Tracking Yes 
Quizzes Yes 
Rewards Management No 

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms Yes 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal Yes 
File Management No 
Job Description Management No 
Orientation Management Yes 
Self Service Portal Yes 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Training

Academic / Education No 
Asynchronous Learning Yes 
Blended Learning Yes 
Built-In Course Authoring No 
Built-in LMS No 
Certification Management Yes 
Corporate / Business Yes 
Learner Portal Yes 
Mobile Learning No 
Simulation Yes 
Synchronous Learning Yes 
Training Companies No 
eCommerce Yes 

Product Features

Digital Adoption Platforms

Audience Segmentation No 
Content Creation No 
Contextual Guidance No 
Data Validation No 
In-App Training No 
Launch Management No 
Multi-Language No 
Self Service Tools No 
Surveys & Feedback No 
User Onboarding No 

Onboarding

Course Management Yes 
Document Management Yes 
E-Verify / I-9 Forms No 
Electronic Forms No 
Electronic Signature No 
Employee Handbook Yes 
Employee Portal No 
File Management Yes 
Job Description Management No 
Orientation Management Yes 
Self Service Portal Yes 
Task Management Yes 
Tax Forms No 
Training Management Yes 

Alternatives

Alternatives