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Description
Webvision Cloud stands out as a distinguished Digital Experience Platform (DXP) that adheres to GDPR regulations, featuring a responsive website, a robust content management system (CMS), and a top-tier audience engagement database, all hosted in the cloud. This platform caters to organizations of varying sizes aiming to deliver an engaging and relevant online experience across all devices while remaining budget-friendly. With its ready-to-use capabilities, Webvision Cloud offers extensive configurability and flexibility, empowering users to take complete charge of customer interactions, from managing content and its delivery to fostering audience engagement and personalized digital communications. Such versatility enables your website to swiftly adapt and transform in accordance with the dynamic shifts of your business model, all while eliminating the typical costs linked to programming and design. Additionally, the platform's user-friendly interface ensures that even those with limited technical skills can seamlessly manage their digital presence.
Description
Achieve enhanced business agility and deliver outstanding customer service with Xperience by Altitude, a comprehensive cloud-based contact center solution. Fully scalable, Xperience offers a modular framework that can be easily modified to align with evolving business requirements. Designed to accommodate businesses of all sizes, Xperience provides adaptable and personalized solutions to meet diverse needs. This ensures that organizations can seamlessly manage customer interactions while optimizing their operations effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Constant Contact Lead Gen & CRM
No
LiveChat
No
Salesforce
No
Integrations
Constant Contact Lead Gen & CRM
Yes
LiveChat
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Abacus
Founded
1977
Country
United Kingdom
Website
www.abacusemedia.com/webvisioncloud
Vendor Details
Company Name
Altitude Software
Founded
1993
Country
Portugal
Website
www.altitude.com
Product Features
Digital Experience Platforms (DXP)
Alerts / Notifications
Yes
Auto-Tagging
Yes
Blogs
Yes
Calendar
Yes
Content Modeling
Yes
Digital Asset Management
Yes
File Sharing
No
Form Builder
Yes
Forums / Message Boards
Yes
Headless CMS
Yes
Knowledge Base
Yes
Performance Monitoring
Yes
Personalization / Segmentation
Yes
Reporting / Analytics
Yes
Surveys / Polls
Yes
Templates
Yes
User Management / Permissions
Yes
Version Control
No
Wiki
Yes
Workflow Management
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
Yes
Performance Metrics
No
Queue Management
Yes
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
