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Description
Web Tracks by Gritware can be used to manage your IT assets and help desk. Web Tracks is browser-based and simple to use. It allows IT professionals to easily assign tasks and help desk tickets, track peripherals and software licensing and track IT expenditures. You can also create reports on help desk, inventory and purchasing. Web Tracks comes in two versions: Standard and Enterprise.
Description
With sevDesk, organizing your documents in a digital format becomes a straightforward and efficient task. Our accounting software generates a revenue-surplus invoice automatically, allowing for seamless management of your financial records. Additionally, you can easily prepare provisional VAT returns right within sevDesk. Creating invoices and estimates is a simple and intuitive process using our accounting tools. With just a single click, you can print your invoice, email it, or send it directly through an interface to the Post. All users are invited to explore sevDesk through a complimentary trial. If you find it beneficial, you can choose from various subscription plans. For those looking to transfer existing data into their sevDesk account, we offer support to make the transition smooth. Your data is safeguarded with TLS encryption, which also applies during Online Banking transactions. We ensure your information remains secure through certified data centers and servers located in Germany. You will never need to worry about backing up your data again, as we perform daily backups and store them safely on separate servers. Moreover, this commitment to data security means you can focus on your business without the hassle of managing backups yourself.
API Access
Has API
No
API Access
Has API
No
Integrations
AccessOwl
No
Base.com
No
Bilendo
No
CleanManager
No
Clockodo
No
FlowMate
No
Flowers
No
Impargo
No
KonnectzIT
No
Locoia
No
Integrations
AccessOwl
Yes
Base.com
Yes
Bilendo
Yes
CleanManager
Yes
Clockodo
Yes
FlowMate
Yes
Flowers
Yes
Impargo
Yes
KonnectzIT
Yes
Locoia
Yes
Pricing Details
$295.00/one-time
Standard Edition - starts at $295
Enterprise Edition - starts at $795
Enterprise Edition - starts at $795
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Gritware
Founded
1998
Country
United States
Website
www.gritware.com
Vendor Details
Company Name
sevDesk
Founded
2016
Country
Germany
Website
sevdesk.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
Product Features
Accounting
Accounts Payable
Yes
Accounts Receivable
Yes
Bank Reconciliation
Yes
Billing & Invoicing
Yes
CPA Firms
Yes
Cash Management
Yes
Cryptocurrency Support
No
Expense Tracking
Yes
Fixed Asset Management
Yes
Fund Accounting
No
General Ledger
Yes
Government
No
Multi-Currency
Yes
Nonprofits
Yes
Payroll Management
No
Project Accounting
No
Purchase Orders
Yes
Tax Management
Yes
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
Yes
Invoice History
Yes
Mobile Payments
No
Multi-Currency
No
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
Yes
Recurring/Subscription Billing
Yes
Service Ticket Billing
Yes
Tax Calculator
Yes
