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Description
Web Tracks by Gritware can be used to manage your IT assets and help desk. Web Tracks is browser-based and simple to use. It allows IT professionals to easily assign tasks and help desk tickets, track peripherals and software licensing and track IT expenditures. You can also create reports on help desk, inventory and purchasing. Web Tracks comes in two versions: Standard and Enterprise.
Description
equipme serves as a B2B SaaS solution tailored for managing IT assets and resources effectively.
It allows IT departments to oversee the entire asset lifecycle—from procurement and inventory management to assignment, maintenance, and offboarding—all within a single, cohesive platform.
Some of its notable features encompass:
- Comprehensive management of IT assets and hardware inventories
- Tracking of software licenses
- A self-service portal for employees to submit IT requests
- Automated workflows for approvals and ticketing
- Streamlined processes for onboarding and offboarding
- Management of suppliers and contracts
- Automation of workflows throughout the complete resource lifecycle
By replacing traditional spreadsheets and disjointed tools, equipme offers a more streamlined and user-friendly solution that not only saves time and cuts costs but also enhances visibility and accountability throughout the organization.
In doing so, it empowers teams to focus more on strategic initiatives rather than getting bogged down by manual processes.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Active Directory
No
Asana
No
BambooHR
No
Calendly
No
Cloudflare
No
DATEV
No
Dropbox
No
Google Contacts
No
Google Meet
No
Google Sheets
No
Integrations
Active Directory
Yes
Asana
Yes
BambooHR
Yes
Calendly
Yes
Cloudflare
Yes
DATEV
Yes
Dropbox
Yes
Google Contacts
Yes
Google Meet
Yes
Google Sheets
Yes
Pricing Details
$295.00/one-time
Standard Edition - starts at $295
Enterprise Edition - starts at $795
Enterprise Edition - starts at $795
Free Trial
Yes
Free Version
Yes
Pricing Details
$99/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Gritware
Founded
1998
Country
United States
Website
www.gritware.com
Vendor Details
Company Name
equipme
Founded
2021
Country
Germany
Website
equipme.io
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
Yes
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
Yes
Incident Management
Yes
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
Yes
Real-time Chat
Yes
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
No
Configuration Management
No
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
No
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
