Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The We Love Customers platform consolidates all essential tools needed to enhance customer recommendations and foster loyalty. While each feature operates independently, their integration unlocks greater potential and efficiency. Transform your dedicated customers into passionate brand advocates through an effective customer referral program. With We Love Customers, inspire your clientele to share your brand with their networks. Elevate customer satisfaction and bolster loyalty significantly. Utilize We Love Customers to gauge your customers' recommendation levels through an NPS survey, providing valuable insights. Gain a deeper understanding of your customers by automating the collection of their reviews. By gathering feedback from your patrons, you can assess their satisfaction levels, which helps build trust among prospective consumers. Additionally, motivate your customers to engage with your brand and return for more purchases, establishing a cycle of loyalty and advocacy. Ultimately, the platform empowers businesses to create lasting relationships with their customers.
Description
eWORDofMOUTH, commonly referred to as eWOM, stands out as the premier cardless loyalty, referral, and rewards system designed specifically for national chains. This innovative system seamlessly integrates with online ordering, mobile interfaces, and point of sale systems. By offering a powerful, enterprise-level digital marketing platform, eWOM enables businesses to utilize one-time coupon codes, automated loyalty programs, email and referral marketing, along with advanced customer segmentation and analytics. According to Harris Interactive, a significant 78% of Millennials prefer brands with loyalty or rewards programs over those without. Furthermore, eWOM’s advanced technology efficiently eliminates friction for both customers and store operators, as it does away with the need for mobile app downloads, physical cards, account tracking, tablets, and complex redemption processes, enhancing the overall user experience. This positions eWOM as a vital tool for businesses aiming to enhance customer retention and engagement.
API Access
Has API
No
API Access
Has API
No
Integrations
CloudSponge
No
Ecwid
No
Shopify
No
WordPress
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
We Love Customers
Founded
2016
Country
France
Website
www.welovecustomers.fr/
Vendor Details
Company Name
eWORDofMOUTH
Founded
2008
Country
United States
Website
www.ewordofmouth.com
Product Features
Customer Advocacy
Advocate Management
No
Campaign Management
Yes
Communication Management
No
Community Management
Yes
Gamification
No
Referral Tracking
Yes
Reporting/Analytics
Yes
Rewards Program
Yes
Social Engagement
Yes
Referral
Affiliate Marketing
Yes
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
Yes
Feedback Management
Yes
Lead Engagement
No
Loyalty Program
No
Referral Tracking
No
Rewards Management
Yes
Product Features
Email Marketing
A/B Testing
No
Artificial Intelligence
No
Auto-Responders
No
CAN SPAM Compliance
No
Customer Surveys
Yes
Drip Campaigns
No
Dynamic Content
Yes
Event Triggered Email
No
Image Library
No
Landing Pages/Web Forms
Yes
Mailing List Management
No
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
No
Template Management
No
WYSIWYG Email Editor
No
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
Referral
Affiliate Marketing
No
Campaign Management
No
Contact Management
No
Employee Referral Management
No
Feedback Management
No
Lead Engagement
No
Loyalty Program
No
Referral Tracking
No
Rewards Management
No