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features
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support

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Description

The We Love Customers platform consolidates all essential tools needed to enhance customer recommendations and foster loyalty. While each feature operates independently, their integration unlocks greater potential and efficiency. Transform your dedicated customers into passionate brand advocates through an effective customer referral program. With We Love Customers, inspire your clientele to share your brand with their networks. Elevate customer satisfaction and bolster loyalty significantly. Utilize We Love Customers to gauge your customers' recommendation levels through an NPS survey, providing valuable insights. Gain a deeper understanding of your customers by automating the collection of their reviews. By gathering feedback from your patrons, you can assess their satisfaction levels, which helps build trust among prospective consumers. Additionally, motivate your customers to engage with your brand and return for more purchases, establishing a cycle of loyalty and advocacy. Ultimately, the platform empowers businesses to create lasting relationships with their customers.

Description

The escalating costs of acquiring customers can be attributed to the traditional marketing model that no longer resonates with today's consumers. A shift is essential, as modern shoppers crave genuine connections and rely heavily on their peers for product suggestions. Conventional referral strategies often miss the mark, resulting in a sense of detachment from the brand experience. Enter Wiink, a game-changer in the referral landscape; we're transforming how brands connect with their ambassadors by creating tailored environments that foster meaningful engagement. Our platform allows users to undertake specific missions, earn rewards through gamification, and actively participate in the expansion of your brand's reach and influence. By prioritizing personal relationships and interaction, we help brands cultivate a loyal community that drives growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

CloudSponge Yes 
Ecwid Yes 
Shopify Yes 
WordPress Yes 

Integrations

CloudSponge No 
Ecwid No 
Shopify No 
WordPress No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$149 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

We Love Customers

Founded

2016

Country

France

Website

www.welovecustomers.fr/

Vendor Details

Company Name

Wiink

Founded

2021

Country

France

Website

www.wewiink.com

Product Features

Customer Advocacy

Advocate Management No 
Campaign Management Yes 
Communication Management No 
Community Management Yes 
Gamification No 
Referral Tracking Yes 
Reporting/Analytics Yes 
Rewards Program Yes 
Social Engagement Yes 

Referral

Affiliate Marketing Yes 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management Yes 
Feedback Management Yes 
Lead Engagement No 
Loyalty Program No 
Referral Tracking No 
Rewards Management Yes 

Product Features

Influencer Marketing

CRM No 
Campaign Management No 
Faceted Search / Filtering No 
Influencer Discovery No 
Payment Tracking No 
ROI Tracking No 
Social Media Monitoring No 

Referral

Affiliate Marketing No 
Campaign Management No 
Contact Management No 
Employee Referral Management No 
Feedback Management No 
Lead Engagement No 
Loyalty Program No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives

Referral Rock Reviews

Referral Rock

Referral Rock Software