Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
WatchGuard Passport equips your workforce with essential Cloud-based security, enabling them to operate effortlessly from the office, their homes, or while traveling. Every service within the Passport package offers continuous, reliable protection that accompanies users wherever they go. It facilitates user authentication and implements robust multi-factor authentication for VPNs, Cloud services, endpoints, and beyond. Users are shielded online, with phishing attempts blocked and web policies enforced regardless of location, all without the necessity of a VPN connection. The platform quickly identifies and neutralizes malware and various threats while effectively managing ransomware and its command and control channels. Additionally, WatchGuard’s endpoint security solution provides optimal defense with a streamlined approach, eliminating uncertainties associated with endpoint safety measures. This comprehensive security ecosystem ensures that employees can focus on their tasks without worrying about potential cyber threats.
Description
kjello offers Managed IT services tailored for small to mid-sized businesses, functioning as a comprehensive IT department as a service. With a user-friendly self-service portal, employees can effortlessly request devices, software, and access in just a few clicks, while the processes of onboarding and offboarding are streamlined to take mere minutes rather than days. The platform encompasses a variety of modules, including firewall and network management, backup solutions, server support, telephony services (such as 3CX and Placetel), endpoint detection and response (EDR), along with management for Microsoft 365 and Google Workspace. All services are hosted in Germany, ensuring GDPR compliance and the implementation of multi-factor authentication for enhanced security. Customers receive assistance from knowledgeable support staff, boasting an impressive average first response time of just 4 minutes and a satisfaction rating of 4.9 out of 5. Established in 2004 by hagel IT-Services GmbH in Hamburg, kjello employs a team of 32 professionals and has successfully provided support to over 150 companies. Their pricing structure is straightforward, featuring CORE, PLUS, and PROJECTS tiers to accommodate various client needs. This comprehensive approach allows kjello to cater effectively to the diverse requirements of its clients, ensuring that they receive top-notch IT support.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
WatchGuard Technologies
Founded
1996
Country
United States
Website
www.watchguard.com/wgrd-products/watchguard-passport
Vendor Details
Company Name
hagel IT-Services GmbH
Founded
2004
Country
Germany
Website
www.kjello.de
Product Features
Authentication
Biometric
No
Credential Management
No
Knowledge-Based Authentication
No
Mobile Authentication
No
Multifactor Authentication
No
Out-of-Band Authentication
No
Policy Management
No
Self Service Portal
No
Single Sign On
No
Social Sign On
No
Product Features
IT Service
Contract Management
No
IT Asset Management
No
Incident Management
No
Knowledge Management
No
Release Management
No
Self Service Portal
No
Service Catalog
No
Service Reporting
No
Ticket Management
No