Average Ratings 10 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Wallboard allows you to build digital signage content and solutions that meet your unique needs. With built-in content creation tools, it is as easy as building your own presentation from the cloud. Build a digital menu board integrated with your point-of-sale system, an interactive in-store screen experience for retail, corporate communication screens for employee engagement, or anything else you can imageine.

Description

iVision Plus Cisco wallboards enhance agent performance by delivering real-time performance data through innovative and engaging designs. With iVision Plus, you can access dynamic Cisco contact center wallboards that showcase real-time statistics and metrics for both individual and team achievements. Say goodbye to outdated, boxy wallboard designs, and embrace the impactful aesthetics of NextGen wallboards. The gamification features of iVision wallboards inspire agents to elevate their work. These HTML5 wallboards ensure a superior user experience and are responsive across devices. Additionally, the call center wallboard software enables the establishment of KPI thresholds, allowing for performance oversight and immediate response to any breaches, even when you are not actively monitoring. By providing digital signage in real-time to all internal employees, overall efficiency and productivity will see significant improvements, as staff will no longer need to spend excessive time collecting operational insights. Ultimately, this streamlined access to information helps foster a more engaged and informed workforce.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory No 
Calabrio Call Recording No 
EpicCare EMR No 
FIS Telephone Banking No 
Google Yes 
HubSpot Customer Platform No 
Microsoft Authenticator Yes 
Oracle Cloud Infrastructure No 
Sage CRM No 
Salesforce No 
ServiceNow No 
Sugar Connect No 
Verint Community No 
Zoho CRM No 
Zultys Integrated Contact Center (ICC) Yes 
eGain Knowledge+AI No 

Integrations

Active Directory Yes 
Calabrio Call Recording Yes 
EpicCare EMR Yes 
FIS Telephone Banking Yes 
Google No 
HubSpot Customer Platform Yes 
Microsoft Authenticator No 
Oracle Cloud Infrastructure Yes 
Sage CRM Yes 
Salesforce Yes 
ServiceNow Yes 
Sugar Connect Yes 
Verint Community Yes 
Zoho CRM Yes 
Zultys Integrated Contact Center (ICC) No 
eGain Knowledge+AI Yes 

Pricing Details

Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Wallboard

Founded

2012

Country

United States

Website

wallboard.us

Vendor Details

Company Name

NovelVox

Founded

2008

Country

United States

Website

www.novelvox.com

Product Features

Content Management

Audio Content Yes 
Customizable Templates Yes 
Document Indexing No 
E-forms No 
Full Text Search No 
Image Editor Yes 
SEO Management No 
Text Editor Yes 
Version Control Yes 
Video Content Yes 
Website Management Yes 

Digital Signage

Automatic Player Updates Yes 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support Yes 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor Yes 

Product Features

Dashboard

Annotations No 
Data Source Integrations Yes 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards No 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets Yes 

Digital Signage

Automatic Player Updates No 
Content Scheduling Yes 
Media Library Yes 
Multi-Screen Support No 
Remote Deployment Yes 
Remote Display Management Yes 
Visual Editor No 

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