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Description

For ecommerce retailers, shipment data only matters if it leads to the right customer or operational response. WISMOlabs brings order details, carrier activity, timing, customer context, and retailer-defined policies together before choosing what happens next. Depending on the situation, the platform can send or suppress an email or SMS update, change a branded tracking page, trigger a webhook, or route work into another system. The result is more than package tracking. CX, support, and ecommerce operations teams receive live delivery visibility, exception handling, analytics, configurable communications, returns management, and delivery-aware review orchestration in one post-purchase platform. Typical customers report 70-90% fewer "Where is my order?" inquiries. WISMOlabs fits brands processing roughly 500-20,000 or more monthly shipments and connects with Shopify, BigCommerce, WooCommerce, and Magento, as well as API-based and custom implementations.

Description

We are the foremost authority in the management of parcel delivery and shipments, allowing our clients to enhance their customer experience and boost satisfaction levels. This comprehensive approach offers a wide array of delivery options, opens avenues for new revenue streams, and fosters sustainable delivery practices. By doing so, we empower our customers to pursue scalable and strategic growth, while simultaneously strengthening customer loyalty and enhancing overall experiences. Our automation of the entire delivery management process facilitates shipping to any location, making us a vital growth partner for businesses in e-commerce, retail, and industrial sectors. We focus on equipping our clients with the necessary tools to drive growth, improve capacity management, handle sales surges, and expand as they evolve. Our omnichannel solutions encompass various shopping methods, such as e-commerce, in-store purchases, home delivery, and click-and-collect services. Ultimately, we aim to create a frictionless buying and delivery experience that allows for one-click transactions, simplifying the process for both customers and businesses alike.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Magento Yes 
Shopify Yes 
WooCommerce Yes 
Adobe Commerce Yes 
BigCommerce Yes 
Brightpearl No 
Bx No 
Dynamicweb No 
Firestorm No 
Foursixty Yes 
Hantera_ No 
Klarna No 
Linnworks No 
Oracle Cloud Infrastructure No 
PrintVis No 
Salesforce Yes 
Sana Commerce Cloud No 
Shopify Plus Yes 
Tamio No 
Visma Proceedo No 

Integrations

Magento Yes 
Shopify Yes 
WooCommerce Yes 
Adobe Commerce No 
BigCommerce No 
Brightpearl Yes 
Bx Yes 
Dynamicweb Yes 
Firestorm Yes 
Foursixty No 
Hantera_ Yes 
Klarna Yes 
Linnworks Yes 
Oracle Cloud Infrastructure Yes 
PrintVis Yes 
Salesforce No 
Sana Commerce Cloud Yes 
Shopify Plus No 
Tamio Yes 
Visma Proceedo Yes 

Pricing Details

$0.01-$0.15 per shipment
All WISMOlabs platform capabilities are included. Pricing is based on monthly shipment volume, with rates ranging from $0.15 to $0.01 per shipment as volume increases. Monthly minimums and commercial terms vary by customer, shipment volume, and implementation requirements. Contact WISMOlabs for a tailored quote.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

WISMOlabs

Founded

2018

Country

United States

Website

wismolabs.com

Vendor Details

Company Name

nShift

Founded

2021

Country

United Kingdom

Website

nshift.com

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management Yes 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Shipment Tracking

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce Yes 
Status Tracking Yes 
Website Integration Yes 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Emissions Management

Allowance Management No 
Automatic CO2 Calculation No 
Emission Inventory No 
Emission Reduction Planning No 
Emissions Monitoring No 
Emissions Trading No 
Frequency-Based Tasks No 
Permit Level Maintenance No 
Risk Management No 

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping No 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping No 
Quotes / Estimates No 
Shipment Tracking No 
Warehouse Management No 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management No 

Alternatives

Alternatives