Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Wati is an end-to-end WhatsApp API solution for SMBs. Using powerful chatbots, APIs, integrations, and customer intelligence capabilities, WATI enables efficient sales, marketing, and customer support. With over 6000 brands across 78 countries using WATI, our customers have generated $35M in sales, increased customer acquisition by 72%, improved customer satisfaction by 87%, and reduced support costs by $10K.

Description

Wappbiz was designed to enhance communication between businesses by leveraging WhatsApp Business API. The platform allows businesses automate interactions with their customers, manage appointments, conduct marketing campaigns and streamline various customer support tasks. Wappbiz is used in many industries, including education, real estate and healthcare, to improve communication and customer engagement. Since its launch, Wappbiz helped businesses of all sizes improve their communication strategies and customer satisfaction. Wappbiz is a vital tool for businesses that want to streamline their operations and improve customer satisfaction. The platform's powerful features and ease of use have made it a favorite among businesses across various sectors.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Google Sheets Yes 
Pabbly Connect Yes 
Shopify Yes 
WhatsApp Yes 
Zapier Yes 
Calendly No 
DeepSeek No 
HelloLeads Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Klaviyo Yes 
Nekton.ai Yes 
OpenAI No 
Sell.Do Yes 
Swift AMS Yes 
Typof Yes 
VerbaFlo Yes 
WiserReview Yes 
Workers by Delos Yes 
Workpex Yes 

Integrations

Google Sheets Yes 
Pabbly Connect Yes 
Shopify Yes 
WhatsApp Yes 
Zapier Yes 
Calendly Yes 
DeepSeek Yes 
HelloLeads No 
HubSpot CRM No 
HubSpot Customer Platform No 
Klaviyo No 
Nekton.ai No 
OpenAI Yes 
Sell.Do No 
Swift AMS No 
Typof No 
VerbaFlo No 
WiserReview No 
Workers by Delos No 
Workpex No 

Pricing Details

$40 per month
Free Trial Yes 
Free Version No 

Pricing Details

$30
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Wati

Founded

2015

Country

Hong Kong

Website

wati.io

Vendor Details

Company Name

Wappbiz

Founded

2023

Country

India

Website

www.wappbiz.com

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

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