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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Vrite is an open-source, collaborative platform for developers that focuses on the creation, management, and deployment of product documentation, technical blogs, and knowledge bases. It boasts a sleek WYSIWYG editor that includes Markdown support, handy keyboard shortcuts, IDE-level syntax highlighting, autocompletion features, and customizable XML-like elements to enhance user experience. As a headless solution, Vrite's open-source nature allows for seamless integration with any front-end, along with workflow automation through its comprehensive API. The platform also accommodates content variants for internationalization and A/B testing while offering the ability to store essential metadata like assigned team members, tags, deadlines, and custom JSON alongside your content. With its bi-directional Git sync, Vrite supports a smooth onboarding experience and promotes a docs-as-code methodology. The JavaScript SDK further simplifies integration with popular frameworks and expands the capabilities of Vrite. Additionally, built-in semantic search and Q&A functionalities leverage advanced LLMs to assist users in quickly locating answers within their content, ensuring efficient information retrieval. Overall, Vrite aims to streamline content management processes for development teams, enhancing collaboration and productivity.

Description

Facilitate self-service and personalized content at key points along the customer journey. Transform technical content that you already have into a great self-service experience. Customers need personalized, relevant, and easy-to find answers in your documentation portal, community or support site. Remote workers can benefit from real-time guidance that analyses each case and recommends relevant technical content. Enhance your product's value and customer experience by understanding where friction is occurring and how customers interact with your content. Zoomin seamlessly integrates with many of the most popular platforms and tools, providing a scalable solution that provides your customers with the answers they need, without requiring you to change your workflow.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

GitHub Yes 
Adobe Analytics No 
Git Yes 
GitLab No 
Google Analytics No 
JSON Yes 
JavaScript Yes 
Jira No 
Jive No 
MadCap IXIA CCMS No 
Markdown Yes 
Oracle Taleo No 
Paligo No 
Salesforce No 
Salesforce Agentforce Service No 
Salesforce Experience Cloud No 
ServiceNow No 
XML Yes 
Zendesk No 
wysiwyg Yes 

Integrations

GitHub Yes 
Adobe Analytics Yes 
Git No 
GitLab Yes 
Google Analytics Yes 
JSON No 
JavaScript No 
Jira Yes 
Jive Yes 
MadCap IXIA CCMS Yes 
Markdown No 
Oracle Taleo Yes 
Paligo Yes 
Salesforce Yes 
Salesforce Agentforce Service Yes 
Salesforce Experience Cloud Yes 
ServiceNow Yes 
XML No 
Zendesk Yes 
wysiwyg No 

Pricing Details

$6 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Vrite

Founded

2022

Country

United States

Website

vrite.io

Vendor Details

Company Name

Zoomin Software

Founded

2015

Country

United States

Website

www.zoominsoftware.com

Product Features

Software Documentation

Access Roles / User Permissions No 
Automatic Documentation Generation No 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture No 
Markdown Support No 
Multiple Formats Support No 
Multiple Versions Support No 
Version Control No 
WYSIWIG Editor No 
Webhooks No 
reStructured Text Support No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management Yes 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation Yes 
Collaboration Tools No 
Docs Web Hosting No 
Feedback Capture Yes 
Markdown Support No 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control No 
WYSIWIG Editor Yes 
Webhooks Yes 
reStructured Text Support No 

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