Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Voipfuture offers a robust monitoring and analytics platform for voice services that is tailored for carrier-grade environments, aimed at providing comprehensive, real-time insights into the performance and quality of Voice over IP (VoIP) services within intricate networks. Central to this solution is Qrystal, which persistently evaluates both signaling and media traffic, employing a distinctive "dual visibility" methodology that helps organizations gauge not just whether a call has successfully connected, but also how users experience the call in real time. By examining each packet traversing the network and utilizing its patented RTP time-slicing technology, it produces detailed metrics like jitter, packet loss, and mean opinion score with exceptional time precision. These metrics are then compiled into actionable Key Performance Indicators (KPIs) and Quality Data Records, enabling teams to effectively track performance, recognize issues such as dropped or one-way calls, and swiftly pinpoint underlying causes. Furthermore, this level of detailed analytics not only enhances operational efficiency but also significantly improves overall customer satisfaction by providing insights that drive proactive service adjustments.
Description
Utilize a tailored portal to manage and configure your services, designed specifically to align with your network management style. Instantly access comprehensive information regarding your services in a centralized location, equipped with vital tools that facilitate the optimization and management of your network. Furthermore, assistance is just a click away whenever you require it. Routine tasks such as adding users or locations can now be accomplished in mere minutes rather than taking several days. Gain an interactive perspective on network latency, packet loss, and jitter by location, complemented by customizable reporting tools. The WE Connect platform also offers a mobile application that provides all features available in the desktop version. Companies similar to yours rely on Windstream Enterprise as their sole provider for a robust network and a distinguished array of connectivity, collaboration, and security services. This is all backed by a dedicated team of technology professionals whose success is intrinsically linked to ensuring complete satisfaction for our clients, fostering strong, long-term partnerships. By choosing Windstream, you not only enhance your network performance but also invest in a future of reliable connectivity and support.
API Access
Has API
No
API Access
Has API
No
Integrations
KonnectzIT
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Voipfuture
Founded
2007
Country
Germany
Website
www.voipfuture.com
Vendor Details
Company Name
Windstream Enterprise
Founded
2006
Country
United States
Website
www.windstreamenterprise.com/we-connect/
Product Features
VoIP Monitoring
Alerts / Notifications
No
Call Detail Record (CDR) Analysis
No
Call Quality Monitoring
No
IP SLA Monitoring
No
Jitter Testing
No
Latency Monitoring
No
MOS Monitoring
No
Packet Loss Monitoring
No
QoS Monitoring
No
Reporting / Analytics
No
Troubleshooting
No
Product Features
Mobility
App Management
No
Barcode Scanning
No
Compliance Management
No
Content Management
No
Data Collection
No
Data Management
No
File Management
No
Forms Automation
No
Mobile Messaging
No
Remote Access
No
Remote Systems Monitoring
No