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Description
Designed with a robust microservice architecture and a distributed database, the system ensures reliable performance even during peak traffic periods. Utilizing cutting-edge technologies and tools, it automates many routine tasks, making the experience seamless for dispatchers. The architecture supports operation in clusters with load balancers, allowing other active clusters to manage loads in case of any failures, thereby achieving impressive uptime. Voila Cab's codebase is exceptionally modular, facilitating easy enhancements and customization. The platform includes dedicated iOS and Android applications for both users and drivers, along with a progressive web app for user access, complemented by a powerful dispatcher panel packed with user-friendly features. This solution offers exceptional flexibility, requiring no long-term contracts or hefty initial investments. We only charge for active drivers, ensuring that there are no fees for inactive ones, which allows for significant savings. Our commitment is to guarantee that all bookings are processed efficiently, even under considerable demand, as we prioritize delivering a flawless user experience and minimizing errors that could disrupt your application's functionality. Ultimately, Voila Cab stands out as a reliable and user-centric platform tailored to meet the needs of both drivers and passengers alike.
Description
XDS empowers your operations team to efficiently manage calls, dispatch vehicles, oversee your fleet, access trip histories and statistics, generate comprehensive reports, and monitor clients, all with just a single click. With permission-based access to system features, you can maintain rigorous control over your operations at all times. Meanwhile, the XDM software enables drivers to receive job information directly on their pagers or wireless email devices, facilitating seamless communication of fare details from dispatchers to drivers without the risk of other drivers overhearing the information through voice radio, thereby preventing job scooping. Furthermore, the XDM software can be tailored to include specific details in the messages sent to drivers, provided that the character count does not exceed the SMS limits set by each carrier, ensuring efficient and secure communication. This level of customization enhances operational efficiency and reduces the likelihood of miscommunication.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Bootstrap Studio
Yes
Firebase
Yes
Google Calendar
Yes
MongoDB
Yes
MySQL
Yes
NilRead
No
PHP Point of Sale
Yes
SQL Server
No
Stripe
Yes
Twilio
Yes
Integrations
Bootstrap Studio
No
Firebase
No
Google Calendar
No
MongoDB
No
MySQL
No
NilRead
Yes
PHP Point of Sale
No
SQL Server
Yes
Stripe
No
Twilio
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Voila Cabs
Country
India
Website
voilacabs.com
Vendor Details
Company Name
Mobile Knowledge
Country
Canada
Website
mobile-knowledge.com/solutions/dispatch/expert-dispatch-system-xds/
Product Features
Taxi Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No
Product Features
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
Yes
