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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

VoiceFriend is a cloud-based communication platform that adheres to HIPAA regulations, specifically tailored for organizations that provide care to elderly individuals. Our mission is to enhance the wellbeing of residents, ensure caregivers experience tranquility, strengthen connections with family, and assist staff in their duties. Every day, countless senior living communities, skilled nursing facilities, and PACE programs utilize VoiceFriend’s platform to elevate the quality of care, promote wellness, enhance safety, and boost overall satisfaction. Furthermore, the VoiceFriend platform seamlessly integrates with various systems, including EHRs, property management, and payroll systems, which streamlines data flow and minimizes the time spent on manual data entry, thereby decreasing the likelihood of errors. This level of integration not only enhances operational efficiency but also reinforces our commitment to delivering exceptional care to seniors.

Description

Our comprehensive software solutions utilize a data-centric strategy to tackle the intricate clinical, operational, and financial challenges associated with providing residential aged care, retirement living, and support for the community and disabled individuals. The Single Client Record Architecture ensures that client information seamlessly follows them through various care settings. By implementing eCase®, organizations can streamline operations while minimizing complexity. Transitioning to digital workflows enables organizations to achieve compliance without the hassle of paper. By harnessing cutting-edge analytics and business intelligence, users can confidently make informed, data-driven decisions. Real-time access to precise information enhances the quality of decision-making, ensuring the provision of consistently excellent care. The inherent scalability and adaptability of the system fosters business growth, accommodates new care models, and ensures compliance with evolving regulations. Additionally, a user-friendly client portal enhances collaboration and communication among clients, their families, and caregivers, ultimately leading to improved service delivery. This holistic approach not only addresses immediate needs but also sets the foundation for future advancements in care services.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ScribeHealth No 

Integrations

ScribeHealth Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

VoiceFriend

Founded

2006

Country

United States

Website

www.voicefriend.net

Vendor Details

Company Name

Health Metrics

Country

Australia

Website

www.healthmetrics.com.au/home-care-software/

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers No 
For Nursing Homes No 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management No 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

Product Features

Long Term Care

Claims Management No 
Clinical Care No 
EHR No 
Electronic Health Record No 
For Home Care Providers Yes 
For Nursing Homes No 
Geriatric Care No 
MDS Review No 
Patient Records No 
Staff Scheduling No 

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