Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Our business model is designed to support developers, system integrators, and those looking to integrate our technology within their own offerings. Since our founding in 2009, VBG has maintained a steadfast commitment to our primary focus: advancing our voice biometric technology and delivery systems. We prioritize seamless interactions, whether through our prompt responses to inquiries, intuitive platform APIs, or easy deployment processes, ensuring a user-friendly experience. VBG stands out with the most adaptable technology platform available, allowing for tailored configurations to meet unique requirements. Utilizing cutting-edge deep learning techniques, we continually strive to enhance both accuracy and performance in our offerings. Data security is paramount for us; we retain minimal information, safeguard and encrypt what we do keep, and uphold stringent compliance policies. With a variety of contact center system plug-ins and authentication provider adapters, integrating VBG with your preferred technologies is effortless. We take immense pride in delivering unparalleled customer service, consistently striving to exceed expectations in the industry. Our commitment to innovation and customer satisfaction drives us to remain at the forefront of voice biometric solutions.

Description

Vozy is a voice assistant and conversational AI that transforms how companies interact with customers. It provides a platform for customer-centric businesses to increase their productivity with an automation that actually works. Vozy offers personalized solutions to meet the increasing demand for omnichannel customer service. Vozy is delivering significant cost savings as well as unparalleled customer experiences for Latin American companies. Vozy is trusted by powerhouses such as SURA, Bancolombia and Proteccion.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Voice Biometrics Group

Country

United States

Website

www.voicebiogroup.com/index.html

Vendor Details

Company Name

Vozy

Founded

2016

Country

United States

Website

www.vozy.ai/

Product Features

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition Yes 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition Yes 
Speech Synthesis Yes 
Virtual Assistant Yes 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) No 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization No 
Tokenization No 

Speech Recognition

Audio Capture Yes 
Automatic Form Fill Yes 
Automatic Transcription Yes 
Call Analysis Yes 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages Yes 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition Yes 

Alternatives

Alternatives

SoundHound Reviews

SoundHound

SoundHound AI