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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our voice assistant operates round the clock, eliminating the impact of operational hours, holidays, or employee illnesses on your call center's functionality. It answers calls promptly and is capable of managing hundreds of simultaneous conversations. While primarily designed to respond to closed questions, it can also address a variety of open inquiries, all guided by a customized call script tailored to your needs. This assistant efficiently handles routine calls, freeing your operators to concentrate on more complex issues. It adeptly identifies essential information during calls, such as the nature of the request and contract identifiers. Unaffected by emotions, this assistant can maintain the same level of professionalism whether managing one call or a thousand. It integrates seamlessly with CRM systems and telephone networks, providing a fully automated solution for both incoming and outgoing communications. The voice assistant is always available to assist your clients, significantly easing the burden on your call center, and excels in understanding spoken requests while exhibiting complete resilience to stress. With such capabilities, your operational efficiency is bound to reach new heights.

Description

Machine learning-driven speech technologies enable the development of voice assistants, streamline call center operations, and enhance service quality monitoring among various other applications. Utilize the cutting-edge technology that powers the highly acclaimed Alice voice assistant, now available for your organization. In mere moments, SpeechKit can precisely interpret speech, facilitating swift and seamless communication for our clients' voice assistants. You can select the version that best meets your needs; the comprehensive version builds an intelligent voice assistant, while the adaptive version can provide your brand with a distinct voice within just a month. This solution caters to the most exacting clients who require oversight of speech processing and synthesis within their own systems. SpeechKit’s machine learning models are now ready to be implemented in your infrastructure, with options for both hybrid configurations and completely on-premise deployments suitable for sensitive data. Furthermore, the service is capable of recognizing audio formats such as MP3, LPCM, and OggOpus, ensuring versatility in audio processing. This wide array of options allows businesses to tailor their speech technology solutions to their specific operational needs effectively.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace No 
Google Cloud Platform Yes 
Phonexia Speech Platform Yes 
Yandex Cloud No 
Yandex SpeechSense No 

Integrations

Azure Marketplace Yes 
Google Cloud Platform No 
Phonexia Speech Platform No 
Yandex Cloud Yes 
Yandex SpeechSense Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.000020 per unit
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Vocalls

Country

Poland

Website

vocalls.cz/en

Vendor Details

Company Name

Yandex

Founded

1997

Country

Russia

Website

cloud.yandex.com/en/services/speechkit

Product Features

Product Features

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription No 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros No 
Multi-Languages No 
Specialty Vocabularies No 
Speech-to-Text Analysis No 
Variable Frequency No 
Voice Recognition No 

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