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Average Ratings 3 Ratings

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features
design
support

Description

Take charge of your business communications effortlessly, as no technical expertise is necessary. VoIPline Telecom's phone system empowers you with complete oversight of your communications through an intuitive visual block diagram that can be accessed via any web browser. With an easy drag-and-drop feature, you can place over 30 telephony configuration tools onto the canvas, allowing for personalized arrangements to suit your preferences. You can tailor the incoming call flow by connecting various objects, ensuring that the entire process is visually comprehensible even for those without technical knowledge; every step of how an incoming call is managed is clearly displayed. Moreover, you can create multiple separate canvases to organize different call logics through tabs, which helps prevent any confusion that may arise from overloading a single canvas with too many elements. This versatility ensures that your business communication remains streamlined and efficient at all times.

Description

Vonage Business serves as a prominent cloud communication solution tailored for enterprises across diverse sectors and sizes. It addresses the comprehensive communication requirements of companies aiming for success by delivering over 40 essential features, along with capabilities for mobility, conferencing, and seamless integration with leading cloud applications. With a user base exceeding 500,000 businesses, Vonage provides a range of flexible plans and packages to accommodate varying organizational needs. This adaptability makes it a favored choice among companies seeking to enhance their communication strategies effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

5X No 
Botbiz No 
Cloudonix No 
CredentialingSpectrum No 
FUSION No 
Jiminny No 
Jinoby No 
LoanPro No 
Microsoft Dynamics 365 No 
Microsoft Edge No 
Microsoft Outlook No 
Mozilla Firefox No 
Pabbly Connect No 
Prodoscore No 
PubNub No 
QuickBooks Online No 
Trust Swiftly No 
Vanillasoft No 
Verint AI Blueprint No 
n8n No 

Integrations

5X Yes 
Botbiz Yes 
Cloudonix Yes 
CredentialingSpectrum Yes 
FUSION Yes 
Jiminny Yes 
Jinoby Yes 
LoanPro Yes 
Microsoft Dynamics 365 Yes 
Microsoft Edge Yes 
Microsoft Outlook Yes 
Mozilla Firefox Yes 
Pabbly Connect Yes 
Prodoscore Yes 
PubNub Yes 
QuickBooks Online Yes 
Trust Swiftly Yes 
Vanillasoft Yes 
Verint AI Blueprint Yes 
n8n Yes 

Pricing Details

$1.05
Free Trial Yes 
Free Version No 

Pricing Details

$19.99/month/user
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

VoIPline Telecom

Founded

2008

Country

Australia

Website

www.voipline.net.au

Vendor Details

Company Name

Vonage

Founded

2001

Country

United States

Website

www.vonage.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption No 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups No 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery Yes 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 Yes 

Telephony

Auto-Dialer Yes 
Call Center Management Yes 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer Yes 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration Yes 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management Yes 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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