Average Ratings 1 Rating
Average Ratings 1 Rating
Description
VoIP Spear is a monitoring and alerting service. We monitor your voice quality and notify you when there is a problem. You will be the first to know if your call quality is poor. Quality problems with calls always occur at the worst times. It can be frustrating to ask "Can you hear me?" It's frustrating to ask "Can you hear me?" or "Can you say that again?" Over and over. Quality issues with calls are often intermittent. This means that they may not be occurring when tech support arrives. VoIP Spear monitors VoIP quality throughout the day. VoIP Spear can be reached even when you are asleep. VoIP Spear gives you a numerical score that measures your voice quality, from poor (1) to excellent (5). This is known as MOS, or Mean Opinion Score. It's an industry standard to measure voice quality. VoIP Spear has servers located in more than 15 major cities around the world, so you can test your VoIP best. Our servers are located in North America and South America, Europe, Asia/Pacific, and Europe.
Description
Stay Connected with Your Business! Our comprehensive, ready-to-go business VoIP phone system comes equipped with key features that enable you to prioritize your customers from any location.
Each line features:
- Unlimited calling within the U.S. and Canada
- Music On Hold
- Caller ID
- Advanced Call Forwarding
- Free Mobile App available for Android and iOS
- Voicemail services
- Conference Bridge capabilities
Experience exceptional voice clarity through magicJack's VoIP innovation, backed by a 99.99% uptime guarantee. Enjoy the advantages of a large business without the hefty price tag, with plans starting at just $15.99 per month per line. You can access your account anytime online, allowing you to pay bills, modify your account, and more. Getting started is a breeze; our VoIP systems are preconfigured for immediate use—just plug in your phone, and you’ll be operational within minutes. Plus, our dedicated support team is always ready to assist you with any questions or concerns that may arise.
API Access
Has API
No
API Access
Has API
No
Integrations
magicApp
No
Pricing Details
$10 per month
Free Trial
No
Free Version
No
Pricing Details
$15.99 per line per month
$15.99 per line per month for magicJack for Business
$39.99 per year for residential
Long Distance Rates:
Mexico From 4¢/min.
India From 5.3¢/min.
Dominican R. From 7.1¢/min.
UK From 2¢/min.
And much more.
$39.99 per year for residential
Long Distance Rates:
Mexico From 4¢/min.
India From 5.3¢/min.
Dominican R. From 7.1¢/min.
UK From 2¢/min.
And much more.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Toepoke Software
Founded
2007
Country
Canada
Website
voipspear.com
Vendor Details
Company Name
magicJack Vocaltec
Founded
2007
Website
www.magicjackforbusiness.com
Product Features
VoIP Monitoring
Alerts / Notifications
Yes
Call Detail Record (CDR) Analysis
Yes
Call Quality Monitoring
Yes
IP SLA Monitoring
Yes
Jitter Testing
Yes
Latency Monitoring
Yes
MOS Monitoring
Yes
Packet Loss Monitoring
Yes
QoS Monitoring
Yes
Reporting / Analytics
Yes
Troubleshooting
Yes
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Online Fax
Alerts / Notifications
No
Cloud Storage
No
Electronic Signature
No
Fax via Email
No
HIPAA Compliant
No
Large File Support
No
Local Phone Numbers
No
Mobile Access
No
Toll Free Numbers
No
Softphone
Audio / Video Conferencing
No
Call Logging
No
Call Recording
No
Call Transfer
No
Caller Identification
No
Chat / Messaging
No
Contact Management
No
Fax Management
No
Telephony
Auto-Dialer
No
Call Center Management
No
Call Monitoring
No
Contact Management
No
IVR / Voice Recognition
No
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
No
Voice & Data Integration
No