Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Vital Interaction, a healthcare technology company, integrates healthcare data with business intelligence and workflow automation to make healthcare practices profitable, doctors' and practice teams' lives more efficient, and help providers build lasting relationships and trust with their patients. Vital Interaction's 3-layer messaging system allows us to automate appointment reminders via email and text, as well as voice message. This reduces the chance of patients forgetting to show up. To cancel a patient's appointment, a 2-step cancellation request will be sent. This not only eliminates last-minute cancellations and human error but also provides insight into why patients are cancelling. Your appointment schedule should be kept full. This is good for both your patients and your practice. The practice team is overwhelmed by a variety of manual, time-intensive tasks.
Description
In today's world, patients seek seamless digital interactions across various aspects of their lives. By utilizing athenahealth’s patient engagement solutions, healthcare providers can enhance the patient experience while simultaneously alleviating the administrative burden on their practice through automated messaging, appointment reminders, and more. The user-friendly patient portal allows individuals to conveniently book appointments, fill out forms, and process co-payments online at their leisure. This streamlined approach not only simplifies scheduling and payment for patients but also leads to a decrease in no-shows and boosts revenue collection for healthcare providers. By enabling meaningful connections between patients and providers, athenaTelehealth offers a safe and secure alternative to traditional office visits, facilitating effective care management. Moreover, our patient engagement services can significantly reduce no-show rates, potentially leading to a 4% improvement in appointment attendance, ultimately contributing to a more efficient practice. Embracing these tools can transform the way healthcare is delivered, ensuring that both patients and providers benefit from enhanced accessibility and communication.
API Access
Has API
API Access
Has API
Integrations
Reputation.com
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vital Interaction
Founded
2009
Country
United States
Website
www.vitalinteraction.com
Vendor Details
Company Name
athenahealth
Founded
1997
Country
United States
Website
www.athenahealth.com/solutions/patient-engagement
Product Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management