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Average Ratings 9 Ratings

Total
ease
features
design
support

Description

Vital Interaction, a healthcare technology company, integrates healthcare data with business intelligence and workflow automation to make healthcare practices profitable, doctors' and practice teams' lives more efficient, and help providers build lasting relationships and trust with their patients. Vital Interaction's 3-layer messaging system allows us to automate appointment reminders via email and text, as well as voice message. This reduces the chance of patients forgetting to show up. To cancel a patient's appointment, a 2-step cancellation request will be sent. This not only eliminates last-minute cancellations and human error but also provides insight into why patients are cancelling. Your appointment schedule should be kept full. This is good for both your patients and your practice. The practice team is overwhelmed by a variety of manual, time-intensive tasks.

Description

Wendi automatically prequalifies patients and verifies insurance benefits. It also schedules appointments with healthcare providers. Wendi can be found on any page of your website, even telehealth meeting rooms. Wendi can be contacted by patients to cancel, reschedule or update their payment information. Wendi allows existing patients to cancel, reschedule, or book appointments from anywhere. Wendi can quickly and accurately verify insurance benefits for more than 1,800 payers. All your patients' insurance policies can be re-evaluated 24/7/365. Wendi has a complete phone system that allows unlimited call routing and forwarding. Wendi will reply to any missed calls with a friendly text, to see if she can help. Wendi can answer all texts and calls for your practice. All communication is recorded.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$999 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Vital Interaction

Founded

2009

Country

United States

Website

www.vitalinteraction.com

Vendor Details

Company Name

Wendi

Country

United States

Website

www.getwendi.com

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders Yes 
Email Reminders Yes 
Online Booking No 
Payment Reminders Yes 
Recurring Appointments No 
Rescheduling No 
SMS Messaging No 
Two-Way Messaging No 

Healthcare CRM

Audience Targeting No 
Campaign Management No 
Marketing Automation No 
Medical History Records No 
Patient Communications No 
Patient Management No 
Physician Management No 
Predictive Analytics No 

Patient Engagement

Appointment Scheduling No 
Care Planning No 
Collaboration No 
Messaging No 
Mobile Access No 
Patient Education No 
Patient Portal No 
Personal Health Record No 
Progress Tracking No 
Self Management No 

Product Features

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

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