Average Ratings 0 Ratings
Average Ratings 9 Ratings
Description
Vital Interaction, a healthcare technology company, integrates healthcare data with business intelligence and workflow automation to make healthcare practices profitable, doctors' and practice teams' lives more efficient, and help providers build lasting relationships and trust with their patients. Vital Interaction's 3-layer messaging system allows us to automate appointment reminders via email and text, as well as voice message. This reduces the chance of patients forgetting to show up. To cancel a patient's appointment, a 2-step cancellation request will be sent. This not only eliminates last-minute cancellations and human error but also provides insight into why patients are cancelling. Your appointment schedule should be kept full. This is good for both your patients and your practice. The practice team is overwhelmed by a variety of manual, time-intensive tasks.
Description
Wendi automatically prequalifies patients and verifies insurance benefits. It also schedules appointments with healthcare providers. Wendi can be found on any page of your website, even telehealth meeting rooms. Wendi can be contacted by patients to cancel, reschedule or update their payment information. Wendi allows existing patients to cancel, reschedule, or book appointments from anywhere. Wendi can quickly and accurately verify insurance benefits for more than 1,800 payers. All your patients' insurance policies can be re-evaluated 24/7/365. Wendi has a complete phone system that allows unlimited call routing and forwarding. Wendi will reply to any missed calls with a friendly text, to see if she can help. Wendi can answer all texts and calls for your practice. All communication is recorded.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$999 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Vital Interaction
Founded
2009
Country
United States
Website
www.vitalinteraction.com
Vendor Details
Company Name
Wendi
Country
United States
Website
www.getwendi.com
Product Features
Appointment Reminder
Appointment Scheduling
No
Calendar Management
No
Call Reminders
Yes
Email Reminders
Yes
Online Booking
No
Payment Reminders
Yes
Recurring Appointments
No
Rescheduling
No
SMS Messaging
No
Two-Way Messaging
No
Healthcare CRM
Audience Targeting
No
Campaign Management
No
Marketing Automation
No
Medical History Records
No
Patient Communications
No
Patient Management
No
Physician Management
No
Predictive Analytics
No
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Product Features
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No