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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Various organizations are increasingly drawn to Visitor Management systems, which cater to a diverse array of visitors such as clients, suppliers, coworkers, maintenance personnel, competitors, government officials, guests, friends, relatives, and occasionally even unfamiliar individuals. Moreover, it falls upon security personnel to monitor all visitors along with the items they bring, as any oversight could jeopardize the security and safety of physical, intellectual, and human assets. Consequently, managing visitor access poses significant challenges for many organizations. To tackle these issues, a Visitor Management System is specifically designed to provide a structured and efficient approach that does not sacrifice security, hospitality, or productivity, thereby ensuring a seamless experience for all stakeholders involved. This system is essential for maintaining an organized environment in which both visitors and employees can feel secure and valued.

Description

friendlyway Visitor Management is a cloud-based solution that automates the full visitor lifecycle – from invitations and pre-registration to self-service check-in, badging, and checkout. It connects with self-service kiosks or tablets so visitors can register themselves, scan a QR code or ID, capture a photo, and instantly receive a printed badge or access card. The system supports different visitor categories (guests, contractors, employees, temp workers, event attendees) and can be deployed across a single site or multiple locations. Organizations can configure tailored workflows for each visitor type, including pre-visit questionnaires, NDAs and other agreements, safety briefings, knowledge checks, and e-signatures to meet internal policies and regulatory requirements. Online and onsite registration forms, omnichannel invitations and notifications, and multi-language support help standardize the process and deliver a consistent branded experience. Reception and security teams benefit from real-time dashboards that show who is expected, who is on-site, and when visitors have checked out. The solution integrates with physical access control systems, Microsoft 365/Outlook, calendars, and other enterprise tools to enable host notifications, visit approvals, and automated access provisioning. Built on the friendlyway Cloud Platform, the visitor management module can be combined with digital signage, wayfinding, and workforce management capabilities to support broader on-site experience and security use cases.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM No 
Microsoft Entra ID No 
Microsoft Outlook No 
Microsoft Teams No 

Integrations

HubSpot CRM Yes 
Microsoft Entra ID Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$75 per kiosk/month
Starting price for a simple off-the-shelf process.
Configurable workflows and integration with access management start at $500 per location/month.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Quality Systems

Founded

2012

Country

Kuwait

Website

www.qssite.com/software/visitor-management/

Vendor Details

Company Name

friendlyway

Founded

1998

Country

USA, Germany

Website

www.friendlyway.com/visitor-management-solution/

Product Features

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

Product Features

Visitor Management

Alerts/Notifications Yes 
Badge Management Yes 
Document Management Yes 
ID Scan Yes 
Pre-Registration Yes 
Registration Management Yes 
Self Check-in Yes 
Visitor Tracking Yes 
Watch List Yes 

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